jayceenik Posted August 24, 2008 Share Posted August 24, 2008 True 4MPS in BKK At times the speed will drop to dial-up snail pace. And there was a couple weeks when web sites would not load completely (red crosses in lieu of pics, for instance) 1/ Your line is not good, you must contact your apartment manager (my personal, dedicated True line runs outside the building straight from their box in the street to my apt). 2/ Disconnect, reconnect, disconnect, etc... your modem. 3/ If you have a filter it's the filter. 4/ You have virus. 5/ True Internet is good, it must be your PC that's bad. I've given up calling True when the line drops down. Just read a book, go out, watch TV and weather the bad connexion time. Link to comment Share on other sites More sharing options...
gzu88bv Posted August 24, 2008 Share Posted August 24, 2008 Thanks indeed for your input, I really appreciate. From a lighter side I can only tell you: b]True 4MPS no have 1/ no have 2/ no have 3/ no have 4/ no have 5/ no have Cheers and have a good day Link to comment Share on other sites More sharing options...
xwteee Posted August 24, 2008 Share Posted August 24, 2008 #2Not really an excuse, but another classic moment. I was forwarded to tech support and told them i was frustrated that no one was returning my calls after many times of being promised that a technician would get back to me. On this particular call, they hadn't even asked my name or number. Maxnet: "OK, we will have a technician check your line and call you back." Me: "Really? What number are you going to call?" Maxnet: "We will call you at home." Me: "OK, so what is my phone number?" Maxnet: "Sorry? i don't understand." Me: "You just said your are going to call me back, right?" Maxnet: "Yes." Me: "So tell me what number you are going to call. I haven't told you who i am or what my number is." Maxnet: "It's......we will...... [CLICK] " Just curious : isn't your phonenumber automatically displayed on the receiver's screen ? Link to comment Share on other sites More sharing options...
Veazer Posted August 24, 2008 Share Posted August 24, 2008 #2Not really an excuse, but another classic moment. I was forwarded to tech support and told them i was frustrated that no one was returning my calls after many times of being promised that a technician would get back to me. On this particular call, they hadn't even asked my name or number. Maxnet: "OK, we will have a technician check your line and call you back." Me: "Really? What number are you going to call?" Maxnet: "We will call you at home." Me: "OK, so what is my phone number?" Maxnet: "Sorry? i don't understand." Me: "You just said your are going to call me back, right?" Maxnet: "Yes." Me: "So tell me what number you are going to call. I haven't told you who i am or what my number is." Maxnet: "It's......we will...... [CLICK] " Just curious : isn't your phonenumber automatically displayed on the receiver's screen ? I was calling from my cell phone, no connection to my account. I don't think they would get embarrassed and hang up if they were doing everything correctly. Link to comment Share on other sites More sharing options...
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