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The Consumer Protection Board (CPB) is pushing for the imposition of tighter controls on fitness centres following numerous complaints from people.

Chuensuk Methakullawat, of the CPB, said the number of unsatisfied customers was quite high judging from complaints filed with the board between 2005 and last year. They were mainly directed against nine fitness companies, including the three market leaders.

9395.jpg Enticement from the California Wow website

The CPB said 576 complaints were lodged against California Wow, 180 against True Fitness and 74 against Fitness First. Of these, 386 of the California Wow cases, 170 True Fitness cases and 67 of the Fitness First cases have already been settled.

Complaints mostly centred on unfair service contracts, Ms Chuensuk said at a discussion on the issue organised by the Foundation for Consumers group yesterday.

Continued here.

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