Soulwy Posted February 20, 2009 Share Posted February 20, 2009 I made an online hotelreservation and paid right away online. Today I received a mail with "the hotel has room availbale only 3 nights (Based on first come first served)" The last sentence worries me because there is no guarantee. And after a long flight I will be too tired to search for an other hotel (in case I am not the first one to come and to be served ) I tried to call them, the customer service is supposed to be available 24/7. All I heard was an answering machine. I don't know what to think. I already paid, can't reach them and I have only 1 day to make an other reservation. What is your idea about this? Are you familiar with this online bookingservice? Can't think now, need food... Link to comment Share on other sites More sharing options...
kolasaab Posted February 20, 2009 Share Posted February 20, 2009 I made an online hotelreservation and paid right away online.Today I received a mail with "the hotel has room availbale only 3 nights (Based on first come first served)" The last sentence worries me because there is no guarantee. And after a long flight I will be too tired to search for an other hotel (in case I am not the first one to come and to be served ) I tried to call them, the customer service is supposed to be available 24/7. All I heard was an answering machine. I don't know what to think. I already paid, can't reach them and I have only 1 day to make an other reservation. What is your idea about this? Are you familiar with this online bookingservice? Can't think now, need food... i dont know about hotel thailand, i always use saswadee or asia rooms and they have always been spot on and have never let me down Link to comment Share on other sites More sharing options...
Soulwy Posted February 21, 2009 Author Share Posted February 21, 2009 (edited) Positive reviews: http://www.tripadvisor.com/ShowTopic-g2939...om-Bangkok.html And I got reach of them, everything's ok. But next time when I need a hotel on short notice I'd book without a booking agency and directly with the hotel. Edited February 21, 2009 by Soulwy Link to comment Share on other sites More sharing options...
Bangkokbang Posted February 21, 2009 Share Posted February 21, 2009 Positive reviews:http://www.tripadvisor.com/ShowTopic-g2939...om-Bangkok.html And I got reach of them, everything's ok. But next time when I need a hotel on short notice I'd book without a booking agency and directly with the hotel. a good site that i usually would use would be latestay.com and orbitz.com you can check hotel by locations and most are listed there. Link to comment Share on other sites More sharing options...
Newguy70 Posted February 21, 2009 Share Posted February 21, 2009 (edited) I have found the best rates on Agoda, and they usually have double the amount of hotels to offer compared to orbitz, hotels.com etc.; However to each his own. Hope this helps, As I am unable to comment on OP original siteHotelthailand (I have never used Hotelthailand.com) Edited February 21, 2009 by Newguy70 Link to comment Share on other sites More sharing options...
j0hnga1t Posted February 21, 2009 Share Posted February 21, 2009 I have used agoda since October 2007 for a total of 5 different reservations in Bangkok/Pattaya/Hui-Hin/Phuket and they are reliable Link to comment Share on other sites More sharing options...
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