Anyone Have Number For Tt&t At Tesco, Chaweng Area

[mattcodes]

Anyone have a direct number for TT&T at Tesco, Chaweng area?

Promised to send an engineer out five days to check the availability of TT&T where I live before I could place an order for ADSL/broadband, even though I told them a neighbour had it, I just want to chase them up.

[mustafa]

Anyone have a direct number for TT&T at Tesco, Chaweng area?

Promised to send an engineer out five days to check the availability of TT&T where I live before I could place an order for ADSL/broadband, even though I told them a neighbour had it, I just want to chase them up.

try 1103 that is their call centre

[danw]

Anyone have a direct number for TT&T at Tesco, Chaweng area?

Promised to send an engineer out five days to check the availability of TT&T where I live before I could place an order for ADSL/broadband, even though I told them a neighbour had it, I just want to chase them up.

Hi Mattcodes

This isn't a direct answer to your question, but I felt the need to post!

I work in a similar field to you (I primarily code php, mysql, javascript and actionscript) - I was given the runaround by TT&T for over a month - exactly the same scenario. You potentially face endless calls and visits to the office (where you'll probably notice they are offhand, unknowledgable and rude) just to get a TT&T engineer round to tell you you either need or don't need a new line (you usually 'need' one...) following that you face a wait of 1 - 2 months to actually get them to come round and connect it. I felt this was a very bad indicator of customer service, and I know you most probably require a solid connection and fast troubleshooting.

I highly recommend you got see CAT Telecom, they are located above the Post Office in Nathon - I did this after the fourth visit to Tesco to ask for an engineer. CAT came (the area manager actually came personally) within 4 days and connected me, during Chinese New Year.

Given your profession - I'd strongly, strongly advise you to go with CAT. It costs 2500 (ADSL) - 3000 (SDSL) baht a month but speed is as advertised and customer service is a world apart from TT&T. DON'T get the CDMA package, it's not especially reliable.

Just thought I'd give you a heads up!!

[mattcodes]

Thanks Dan,

Unfortunately I already committed to TT&T now, the engineer is coming tomorrow to install, infact he called me yesterday to try and come but I missed his call, so that part at least seems to be progressing. I've tried TT&T at some of the pubs/bars in bophut and bangrak and logged onto their router to check the package etc, each one seems stable and I can ping bangkok circa 30ms and remote desktop to Europe okay, having said that I have read elsewhere (I think on this forum) that TT&T have dramatically improved their connectivity only in the past month, so I understand the negativity toward them. Figures crossed.

If TT&T turns out to be as others have experience then yep I guess its CAT, I've used CAT at a bar in choeng mon and admittedly it is very stable/fast (skype, rdp, torrents, newsgroup etc..), just justifying the 3000 baht a month and contract etc.. though especially if I move apartment, I guess I'm being a cheap charlie though as lost productivity that soaks that up in hours, the days of troubleshooting/frustration/driving-to-bars I've wasted so far grrr...

I have TOT at the moment and its now taking 1800-2000ms to ping the next hop (or bangkok), its like being back on 14.4k modem, it varies massively although the lowest to bangkok I've ever had is around 60ms. I've rewired everything, new terminal box etc.. but still naff so things can only get better.

Thanks for advice.