mnbcm Posted September 3, 2009 Share Posted September 3, 2009 What does it mean when I can open a web site, but can't ping or traceroute? For example, I can visit cnn.com this afternoon but can't ping and the traceroute fails. My web site is doing the same thing. I think whatever this problem is, it's preventing me from uploading my website with FTP to a server in the U.S. Any ideas? Known issues? TTT issue? Link to comment Share on other sites More sharing options...
thaimite Posted September 3, 2009 Share Posted September 3, 2009 What does it mean when I can open a web site, but can't ping or traceroute? For example, I can visit cnn.com this afternoon but can't ping and the traceroute fails. My web site is doing the same thing. I think whatever this problem is, it's preventing me from uploading my website with FTP to a server in the U.S. Any ideas? Known issues? TTT issue? Possibly your browser is opening a locally cached version and not the actual site. When you ping are you using the name to png or the IP address? If you are using the web name in the ping, have you tried pinging with the IP address to see if it is a DNS problem Link to comment Share on other sites More sharing options...
mnbcm Posted September 3, 2009 Author Share Posted September 3, 2009 What does it mean when I can open a web site, but can't ping or traceroute? For example, I can visit cnn.com this afternoon but can't ping and the traceroute fails. My web site is doing the same thing. I think whatever this problem is, it's preventing me from uploading my website with FTP to a server in the U.S. Any ideas? Known issues? TTT issue? Possibly your browser is opening a locally cached version and not the actual site. When you ping are you using the name to png or the IP address? If you are using the web name in the ping, have you tried pinging with the IP address to see if it is a DNS problem I was using the name. How do you tell if it's a DNS problem? Link to comment Share on other sites More sharing options...
mnbcm Posted September 3, 2009 Author Share Posted September 3, 2009 (edited) The past few days, I can only upload using FTP to the U.S. in the mornings. Is this some kind of TTT issue? Edited September 3, 2009 by mnbcm Link to comment Share on other sites More sharing options...
mnbcm Posted September 3, 2009 Author Share Posted September 3, 2009 Right now, I'm uploading a few kb at a time, than it times out for a few minutes, tries again and uploads a few more so maybe in 6 hours it will be done. Link to comment Share on other sites More sharing options...
webfact Posted September 3, 2009 Share Posted September 3, 2009 (edited) Have you checked your settings? You are connected directly not via your provider proxy (usually port 8080)? Download SAM SPADE Its a free utility which gives you some tools to trace and ping within a GUI Which browser and FTP (standalone) do you use? Edited September 3, 2009 by webfact Link to comment Share on other sites More sharing options...
mnbcm Posted September 3, 2009 Author Share Posted September 3, 2009 Have you checked your settings? You are connected directly not via to provider proxy (usually port 8080)?Download SAM SPADE Its a free utility which gives you some tools to trace and ping within a GUI Which browser do you use? How do I check the proxy thing? I'm intermediate skill level. I'm just on my home network. I have the ADSL router bridged to a WRT54GL with Tomato firmware installed and no static DNS servers set. I use iWeb's built in FTP normally but right now I'm using FireFTP in Firefox because iWeb won't work. FireFTP is barely working. I can't use my hosting service's build in FTP service either. Link to comment Share on other sites More sharing options...
webfact Posted September 3, 2009 Share Posted September 3, 2009 Have you checked your settings? You are connected directly not via to provider proxy (usually port 8080)?Download SAM SPADE Its a free utility which gives you some tools to trace and ping within a GUI Which browser do you use? How do I check the proxy thing? I'm intermediate skill level. I'm just on my home network. I have the ADSL router bridged to a WRT54GL with Tomato firmware installed and no static DNS servers set. I use iWeb's built in FTP normally but right now I'm using FireFTP in Firefox because iWeb won't work. FireFTP is barely working. I can't use my hosting service's build in FTP service either. Can only tell you how to do in XP. Go to Control Panel and open Internet options. Here you go Link to comment Share on other sites More sharing options...
mnbcm Posted September 3, 2009 Author Share Posted September 3, 2009 (edited) I'm not using a proxy. However... this doesn't look good doing a trace on Sam Spade. Edited September 3, 2009 by mnbcm Link to comment Share on other sites More sharing options...
thaimite Posted September 3, 2009 Share Posted September 3, 2009 What does it mean when I can open a web site, but can't ping or traceroute? For example, I can visit cnn.com this afternoon but can't ping and the traceroute fails. My web site is doing the same thing. I think whatever this problem is, it's preventing me from uploading my website with FTP to a server in the U.S. Any ideas? Known issues? TTT issue? Possibly your browser is opening a locally cached version and not the actual site. When you ping are you using the name to png or the IP address? If you are using the web name in the ping, have you tried pinging with the IP address to see if it is a DNS problem I was using the name. How do you tell if it's a DNS problem? When you ping with the name, this will return the IP address of the site. Then you can type this IP address in to your browser instead of the site name and this will bypass the need for any DNS lookup. Link to comment Share on other sites More sharing options...
webfact Posted September 3, 2009 Share Posted September 3, 2009 I'm not using a proxy. However... this doesn't look good doing a trace on Sam Spade. thats the route with Csloxinfo 09/03/09 18:33:56 Fast traceroute 64.122.119.90 Trace 64.122.119.90 ... 1 192.168.1.1 1ms 1ms 1ms TTL: 0 (No rDNS) 2 210.1.48.98 8ms 8ms 8ms TTL: 0 (adsl-bkkcbw1.csloxinfo.net ok) 3 202.183.161.65 8ms 8ms 9ms TTL: 0 (No rDNS) 4 202.183.161.209 9ms 8ms 7ms TTL: 0 (No rDNS) 5 202.183.161.242 8ms 9ms 8ms TTL: 0 (No rDNS) 6 210.1.46.228 65ms 9ms 9ms TTL: 0 (No rDNS) 7 202.183.136.77 37ms 208ms 37ms TTL: 0 (No rDNS) 8 202.183.136.82 38ms 37ms 37ms TTL: 0 (No rDNS) 9 213.144.176.37 37ms 37ms 37ms TTL: 0 (sin1-csloxinfo.sin.seabone.net probable bogus rDNS: No DNS) 10 195.22.197.144 230ms 230ms 230ms TTL: 0 (pal17-sin1-racc1.pal.seabone.net ok) 11 195.22.218.105 229ms 228ms 229ms TTL: 0 (mil50-pal17-racc6.pal.seabone.net ok) 12 195.22.208.193 228ms 229ms 228ms TTL: 0 (fra52-mil50-racc5.mil.seabone.net ok) 13 195.22.211.105 227ms 227ms 258ms TTL: 0 (decix-fra52-racc1.fra.seabone.net probable bogus rDNS: No DNS) 14 89.221.34.50 298ms 301ms 301ms TTL: 0 (global-crossing-2-decix.fra.seabone.net ok) 15 162.97.118.2 300ms 299ms 300ms TTL: 0 (No rDNS) 16 209.63.113.117 304ms 304ms 304ms TTL: 0 (tg9-2.cr02.chcgildt.integra.net ok) 17 209.63.98.69 302ms 301ms 301ms TTL: 0 (te9-1.cr02.dnvrcoet.integra.net ok) 18 209.63.98.73 302ms 301ms 302ms TTL: 0 (te9-4.cr01.dnvrcoet.integra.net ok) 19 209.63.98.66 302ms 302ms 302ms TTL: 0 (tg13-1.cr02.slkcutxd.integra.net probable bogus rDNS: No DNS) 20 209.63.98.210 301ms 301ms 301ms TTL: 0 (tg9-1.ar10.oregmutuw.integra.net probable bogus rDNS: No DNS) 21 64.122.119.90 304ms 304ms 304ms TTL:238 (No rDNS) Link to comment Share on other sites More sharing options...
mnbcm Posted September 4, 2009 Author Share Posted September 4, 2009 Ok, I can only use FTP in the mornings before 9am and then the rest of the day, my uploads timeout and my website is offline as a result. However, I can still access all web sites foreign and domestic. Could this be a DNS issue? Do I need to change DNS settings on my Mac or on my router? The DNS settings on my Mac list my local network router ip 192.168.1.1 as a DNS server. There's no option to delete it. Does this mean it just uses whatever is on the router? I can set static DNS on the router. Link to comment Share on other sites More sharing options...
mnbcm Posted September 5, 2009 Author Share Posted September 5, 2009 (edited) I set the DNS settings on my router to Open DNS. Still having a horrible time uploading to 69.89.31.232? Anyone have some ideas for me? I've confirmed it's not an issue with my hosting server bluehost, and I've tried many different FTP clients on my computer, including bluehost's build in FTP client on my account with them. So I think it's either a TTT issue or something on my local network. Traceroute fails and ping fails. I should also mention that data is being uploaded at about 1kb every 5 seconds or so. Thanks for the help so far. Edited September 5, 2009 by mnbcm Link to comment Share on other sites More sharing options...
webfact Posted September 5, 2009 Share Posted September 5, 2009 It looks like a TOT issue. Keep an eye on it. I have a suggestion - do not set DNS in your router but in your system. Set several alternative DNS servers too. If you set it in your router and the DNS has a problem - you will face the problems too. You're using MAC OS so its maybe different from Windows but keep the DNS out of the router. MHO Link to comment Share on other sites More sharing options...
mnbcm Posted September 5, 2009 Author Share Posted September 5, 2009 I use TTT but yet, I think it's a TTT issue. I've tried multiple computer shops with TTT and still have the same issue. I tried a dialup connection and it worked no problem so I think that narrows it down to TTT or something in my router. Link to comment Share on other sites More sharing options...
webfact Posted September 5, 2009 Share Posted September 5, 2009 I use TTT but yet, I think it's a TTT issue. I've tried multiple computer shops with TTT and still have the same issue. I tried a dialup connection and it worked no problem so I think that narrows it down to TTT or something in my router. of course TTT - I made a typing error... Link to comment Share on other sites More sharing options...
Samuian Posted September 5, 2009 Share Posted September 5, 2009 Today till about noon fine from Samui and then TV down - couldn't access, no Google, no webmail from ipower.com.... but could access german servers... the connections have been a bit "wobbly" these days... Link to comment Share on other sites More sharing options...
SurfRider Posted September 6, 2009 Share Posted September 6, 2009 Ping Plotter will give you a listing of the percentage of packet losses on each hop to whatever domain or IP you're tracking. Yesterday ( Sept. 5 ) I was seeing as much as 100% packet loss on several hops to the U.S. -- My download speed was less than half of normal. Today, the same path looks clear and speed is back to normal. http://www.pingplotter.com/freeware.html http://speedtest.net/ . Link to comment Share on other sites More sharing options...
SurfRider Posted September 6, 2009 Share Posted September 6, 2009 (edited) "Still having a horrible time uploading to 69.89.31.232? Anyone have some ideas for me?" There's a Router at hop #10 on your path showing a 100% packet loss ( see attached ) on a 2.5 second sampling. There's a good chance that's the problem. If you can reach a good Tech. at your ISP, he should be able to track it down and have it fixed, or it will most likely be discovered eventually anyway and fixed. . Edited September 6, 2009 by Tywais Edit for standard font for better readibility Link to comment Share on other sites More sharing options...
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