Set Up A New True Internet Line

[live]

so I wanna set up a True internet adsl, 6MB, 599B/M this package

How many month they will ask me to sign for the first time use?

I paid all together once time or paid one month by month?

and the actual speed will be around 800kb/s download and 50k/b upload?

and last question normally how long do I need to wait for set up completely? the location is ramhkanhaeng

[craigt3365]

Let's move this over to the Internet, computers, communication, technology forum. I think that's the best place for this!

//Moved//

[live]

oh thx for that btw can you answer this question

[craigt3365]

oh thx for that btw can you answer this question

Sorry...I have TOT. True is not available where I live. But I know somebody will be around to answer your question shortly!

[sulasno]

and the actual speed will be around 800kb/s download and 50k/b upload?

Welcome to FantasyLand

[live]

Welcome to FantasyLand

so how much do you have?

[shriah]

I have a 10 Mbps connection and I get a maximum of around 800 Kbps . You should get around 300-350Kbps and 50 Kbps.

[live]

really that's slow? 300-350k/s should be 3MB , not 6MB

why cause this? everyone same thing? or just some location got bad speed?

[Laawman]

I have the 6Mb/s connection, but in Pattaya. Using a Bangkok server the speed is about 760/50, but internationally this can vary from 3Mb/s up to 6Mb/s depending on the country, the speed of the server, and the time of day. Given enough seeds, I can max it out on torrents.

I pay by the month, and the installation took about one day but that would obviously vary due to location.

[live]

thx for your info Laawman

but is there any minimum months of contract ? like half year or 1 year maybe?

[live]

and if i move , will True help me to move my internet to my new house too?

[live]

bump

[sniffdog]

1) They will not ask for any money up front. Upon signing up, you even get a modem before you pay anything. Connection should take no longer than a week (if all conditions are met like permission of the apartment owner, ability to connct the lines). Contract is 12 months. I think the fine for breaking the contract is 5,000 baht.

2) I get 1.8-1.9MBs on my 16mbs connection, except in the evening. Then I need a VPN to get a max of 800KBs - 1MBs (the limit of the VPN)..

VPN:

According to a recent survey, TOT and True deliver on average 65% of the advertised speed.

[Laawman]

If you move house, you might need to call in the technician for which they will most likely make a charge.

[Pib]

1) They will not ask for any money up front. Upon signing up, you even get a modem before you pay anything. Connection should take no longer than a week (if all conditions are met like permission of the apartment owner, ability to connct the lines). Contract is 12 months. I think the fine for breaking the contract is 5,000 baht.

2) I get 1.8-1.9MBs on my 16mbs connection, except in the evening. Then I need a VPN to get a max of 800KBs - 1MBs (the limit of the VPN)..

VPN:

According to a recent survey, TOT and True deliver on average 65% of the advertised speed.

The 2nd and 3rd results may be skewed/bogus results caused by a True hidden proxy server. Notice the 2nd and 3d results have faster than light ping times...from Thailand the only place you can get ping times around 25ms is pinging a Thailand server from within Thailand....I expect the 2d and 3d results are really from a True proxy server. And then the 1st result has a ping time of 255ms which is a good ping time to Europe or the US...this ping time to Bangkok should have been around 25ms. The last/4th result is probably the only truly accurate speedttest result with its VPN speed and ping time to the US since it's probably bypassing any True hidden proxy servers.

[KKvampire]

Hope your True cable line is better than True Wifi, because I am in an apartment block and it Sucks, Anytime after 7 in the evening can barely download a webpage. The Landlord says its because of volume of use, NOT in the aprtments but general use by True customers at that time, I emailed True and they say thats not the case ," it must be the router" so its Ping Pong between them, Basically though Wifi in Thailand, even in Bangkok the capital is appalling. They dont invest enough server capacity for the volume of use it gets.

[woodyleonhard]

The 2nd and 3rd results may be skewed/bogus results caused by a True hidden proxy server. Notice the 2nd and 3d results have faster than light ping times...from Thailand the only place you can get ping times around 25ms is pinging a Thailand server from within Thailand....I expect the 2d and 3d results are really from a True proxy server. And then the 1st result has a ping time of 255ms which is a good ping time to Europe or the US...this ping time to Bangkok should have been around 25ms. The last/4th result is probably the only truly accurate speedttest result with its VPN speed and ping time to the US since it's probably bypassing any True hidden proxy servers.

Looks like we caught 'em again. Pings faster than the speed of light are telltale signs of a Potemkin.

I wonder why people don't use Speakeasy? The Phuket speed tests seem a whole lot more realistic than these speedtest.net results.

@Sniffdog, could you run the same tests again, this time using the Speakeasy test to San Francisco that we've been using for Phuket speeds? It'd be very interesting to see how your results change.

[jfchandler]

The OP is raising a lot of different issues here...

First, True is always running promotions, so be sure to check their web site regarding the latest pricing and terms of their offers.

If you move, and assuming your new location can be served by True, they'll transfer the service/account to the new location, assuming the service is in your name vs. the building owner or landlord or such. But you'll have to move and re-set up your modem equipment.

Speeds are highly variable depending on your location, how much competing demand there is in your location, what time of day you're trying, and what location you're trying to contact on the Internet. Local connections faster, international ones much slower....

Also, it depends on what kind of internet use you're trying to do... People who do bit torrents and other multiple stream downloading can get higher overall download rates... But single stream downloads, like watching streaming Flash video, are going to be slower and more limited, generally speaking. It also depends on whether the content you're trying to access is mirrored locally or regionally by the provider, or if the provider runs their own backbone network to improve connection speeds... Countless variables....

You also have to be aware that a lot of the local speed test measurements are bogus, and really measure the speed between your location and True's network... not the speed from you to your actual Internet destination... The there's a lot of smoke and mirrors when speed test web site results are posted and discussed.

Usually, you probably can expect to get close to your rated speed for local connections, but connections abroad (single streams) typically are only going to run at a portion of your rated speed. maybe 25% or so... Needless to say, nights here are going to generally have slower speeds because of demand from other users sharing your network, whereas day times probably are going to be less congested.

Overall, True DSL service in Bangkok has been pretty reliable, though speeds drop off from time to time.. they have an English speaking call center for service. And their prices have been coming down as their speed packages have been increasing... There certainly are markedly worse providers... Hard to say that there are any widely available that are markedly better.

[live]

Wow thanks guys for your information I read every word of all your replies.

It looks good stats Pib, your download speed.

actually my Internet use are bittorrent mostly, and I am VERY heavy Bittorrent user, more actualize is private torrent user. So i can guarantee that my utorrent ( a bittorrent client) can always get the maximum of my Internet bandwidth. People who ever use a private torrent site may know that, some good site their members are all 100MB or even 1GB Internet user, with fast seed box etc.. so i always test my Internet speed by downloading a private torrent regarding the stable and the speed.

since it's probably bypassing any True hidden proxy servers. --Pib

I have same problem here, every time I go to an IP test website it always show me that my True ISP is behind a anonymous proxy something. is that just me or eveyone else too?

And one more thing, i guess True Internet is stable for me, as I said I use bittorent, I can reach my current maximum bandwidth for a whole day 24 hours. and I am able to browse website during downloading too even at night.

So what I expect is that, if I move to 6MB True package, I will get 6M*1024k/8=768kb/s in theory, and actual around 700kb/s at least , is that right?

I'd appreciate if some people take a speed test for me on 6MB, thanks !

[live]

BTW is there anyone a member of 2bbit?

I'd like to have an invite to join that site

thanks plz PM me for my email

[sniffdog]

1) Results are not that much lower (San Francisco, Speakeasy), which doesn't surprise me as Ookla = speedtest.net

2) The fourth result I posted (VPN) is lower because the VPN is only 1mbs not 16mbs (as my True).

3) To be honest, I don't really rely on these 'speedtest' results. I solely judge my connection with actual download results:

So what I expect is that, if I move to 6MB True package, I will get 6M*1024k/8=768kb/s in theory, and actual around 700kb/s at least , is that right?

No, it's not fair to expect more than 80% of the advertised speed. So 4.8Mbs / 8 = 600Kbs .... but you probably won't even get that (maybe from 2am-noon but not after that).

[jfchandler]

OP, as best as I recall, True has some overall download limits for each plan contained in their terms of service... Lower priced packages have lower amounts, while higher priced packages have higher amounts... Depending on the volume of expected downloads you're planning, you should at least consult the online "Terms of Service" for your True plan and see what it provides regarding that.

The last time I printed out the info, True wasn't offering its 6 MB plan... But they were offering a 5 Mbps plan that had a 675 MB per hour data transfer limit, and an 8 Mbps plan that had a 1080 MB hourly limit.

[live]

OP, as best as I recall, True has some overall download limits for each plan contained in their terms of service... Lower priced packages have lower amounts, while higher priced packages have higher amounts... Depending on the volume of expected downloads you're planning, you should at least consult the online "Terms of Service" for your True plan and see what it provides regarding that.

are you sure about that?

they have download limit? how much for 6MB?

in that case probably I could download 10-20 GB per day then I ran out of bandwidth within the first week of month?

[live]

I used to test the maximum speed of a 8MB True Internet package, the result is download can reach up to 900+kb/s , same location. and very sable speed too

[jfchandler]

OP, see my amended post above..

Also, here's the link for True's terms and conditions document for their Internet service. It appears to be out of date since, as far as I'm aware, they're no longer offering premium vs. standard packages... just a single package... So which of the limits apply, you'd need to ask True... The limits in the chart below are HOURLY...not per day or month.

Whether they enforce them, or how they enforce them, or whether the actual speeds you could achieve would bump up against those limits assuming you were going full bore all the time, I don't know.. I'm just alerting you to a potential issue to be aware of, given your planned use.

http://www.trueonlin...m/en/terms.aspx

[live]

there is a Premium Pack and Standard Pack?

what price for each? and assume in premium pack, 1620MB/hour = 1620MB*1024/3600=460.8kb/s

so 6MB = 460kb/s from True? that's way too slow

[live]

http://www.trueonline.com/en/terms.aspx

sad no English version terms

[jfchandler]

Live... you really should do two things...

1. Call True Online's English speaking customer service, and check with them re the details for the package you're seeking...the kind of things we're discussing here.

2. Read my prior answers to you a bit more carefully... I already mentioned in a prior answer to you that their limits chart seems out of date, because, as I already wrote, they supposedly are no longer offering any premium package (vs. standard package) for their Internet services. So I don't have any idea how those chart limits apply to their current one-flavor packages...

[Spoonman]

and if i move , will True help me to move my internet to my new house too?

They didnt help me at all, I moved house (approx 500m further up the same soi) before signing the lease I went onto the true office to ask if they can move my internet to this new house, a few calls to the techs later and they confirmed they could.

I went ahead, signed the lease and moved house, a week later I went back into the true office to arrange a time for them to move the internet only to be told they could not..................

After some discussion it was proclaimed they did not ever offer an internet service in my Soi so they could not possible connect me, after I expained that I already have their service connected and infact a mate whom is 2 doors away from the new house also had their service..... all to no avail, an email to their head office got a reply which backed up what was said in the local office............... go figure.

FWIW my service was brilliant, on the 8mb connection I often downloaded at 1.4mb/s from rapidshare.

[live]

wow that is impressive ur rapidshare speed

do you mind take a speedtest from speedtest.net ?