Mobi 1199 Posted January 31, 2011 Share Posted January 31, 2011 For various reasons I won’t go into, I have just about given up with the Chonburi dealer and I am looking for an alternative BMW service dealer in Bangkok. Millennium Auto Co in Rama 4 would be the most convenient for me, but I don’t want to ‘jump from the frying pan into the fire’, so I would appreciate hearing from anyone who takes their car there on a regular basis, or can recommend an alternative dealer in Bangkok. I am particularly interested in whether there is anyone with whom I can communicate in English, both by telephone and face to face; whether the service is reasonably efficient and professional and whether most service/repair issues can be done in a day, (i.e. deliver the car first thing in the morning, collect same day evening), or does anything but the most trivial problem entail 2 days or more in the shop. Can I book my service in advance or do I just turn up and take pot luck that it's not a busy day? Also do they carry stocks of spares, or is it the case that every time I need a replacement part, including tyres, they have to be ordered in which will involve yet further visits, (after I have called to check if the part has arrived as I know they would never dream of calling me……) BTW I have a BMW 320d with 57K kms on the clock which will be 3 years old in June, 2011. Still loads of warranty left. Delighted with the car, it is a dream to drive, but just lately have been experiencing a number of presumably computer related problems, the latest one being a failure of the central locking system which left everything locked and the only entry point being the driver’s door, using the emergency key. Even the fuel flap was locked so I couldn’t re-fuel. (You’ve guessed it, the broken part wasn’t in stock; they will have to order in – maybe from Germany - it wouldn’t be the first time…they did a temporary fix, probably with rubber bands). Thanks for any feed-back. Link to post Share on other sites More sharing options...
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