Sandman77 Posted February 16, 2011 Share Posted February 16, 2011 Hello! i bougt a true intersim last year ,for 350 bath,the seller in big c pattaya told me the card has a validation of on year and 49 bath was on the card i did not recharge the card,yert maybe thats the reason that in has deaktivated,but it was actvated,and number was working! what is email adress and phone numer from outside thailand to call true to reactivated,i cannot read the thailanguage true website,thanks for information Link to comment Share on other sites More sharing options...
lomatopo Posted February 17, 2011 Share Posted February 17, 2011 Every calling plan has specific termas and conditions so yuo really need to review those to get a clearer picture on the validity of your SIM. It seems like all the service providers here have a "90 day activity" clause, which requires that you make or receive a call, and/or top-up the SIM, otherwise the SIM is deactivated. From the interSIM T's & C's: http://www.truemove.com/en/Inter-SIM-Prepay-condition-1.rails 10. Subscribers who do not make call or top up TrueMove Prepay credit within 90 days, True Move has the right to temporarily suspend the service for 18 days and service will be automatically terminated on day 19th. I found this phone number 02 900 9978 but not sure if it is the same as 1331? They do have an on-line chat capability: http://www.truemove.com/en/support.htm# email submission: http://www.truecorp.co.th/eng/contact/contact_suggest.jsp?bill=y Link to comment Share on other sites More sharing options...
BB1950 Posted February 18, 2011 Share Posted February 18, 2011 My True hi-speed NET SIM came with an International number on it for True Move Care +66891001331. I suspect it connects to the 1331 number here in Thailand (which has a voice automated system that appears to be in Thai only). Link to comment Share on other sites More sharing options...
Darrel Posted March 3, 2011 Share Posted March 3, 2011 (edited) I have the same True SIM which I bought specifically because of the 1 year validity (I receive many calls but never make any, and am still on my original 50B top-up after 3 months). My SIM cost me 99B with 10B credit from a 7/11. It does say quite clearly in the English instructions that the validity is extended to 365 days once you make your first top-up. If you dont make a top-up (even of just 50B) the SIM will expire after 3 months. Not sure if it can be reactivated. As soon as I made my initial top-up I got an SMS saying that the validity had been extended to 365 days. Edited March 3, 2011 by Darrel Link to comment Share on other sites More sharing options...
nilster Posted November 12, 2020 Share Posted November 12, 2020 Is it possible to open sim-card once it is closed (canceled, deactivated)? I stay abroad now and True closed it without reason even I had days and couple hundred left in card. I did camera meeting with them once and what their representative said was "Sim-card is cancelled, sorry!" It is really problematic because I need to use thai-sim with Kasikorn to get bills paid. Any suggestions? Link to comment Share on other sites More sharing options...
Eindhoven Posted November 13, 2020 Share Posted November 13, 2020 12 hours ago, nilster said: Is it possible to open sim-card once it is closed (canceled, deactivated)? I stay abroad now and True closed it without reason even I had days and couple hundred left in card. I did camera meeting with them once and what their representative said was "Sim-card is cancelled, sorry!" It is really problematic because I need to use thai-sim with Kasikorn to get bills paid. Any suggestions? Contact Kasikorn... Link to comment Share on other sites More sharing options...
nilster Posted November 13, 2020 Share Posted November 13, 2020 "I did camera meeting with them once..." Link to comment Share on other sites More sharing options...
Eindhoven Posted November 14, 2020 Share Posted November 14, 2020 15 hours ago, nilster said: "I did camera meeting with them once..." ? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now