I bought the missus a Toyota Yaris and then had an all signing and dancing Worldtech ICE unit fitted GPS / TV / DVD / internet etc etc. It came with Papago sat nav installed but the book came in just Thai. Emailed Papago and they sent me a PDF manual within 24 hours of asking. Impressed. After getting the hang of the unit I tried to put my aircard into the USB for the internet access. My card needs to install some software before you can use it so no good. Fired off an email to Worldtech Saturday morning asking where I can get an aircard that will work with my unit. I didn't think I would get any response till at least Tuesday / Wednesday. Imagine my reply when I get a phone call 4 hours later from their customer service department. Spoke very good English. Checked on just what problem I was having and within an hour they had emailed me the address here on Samui where I can get an aircard that will work with my unit along with a contact phone number and address.

WELL IMPRESSED !

It has to be the best response from a company customer service department I have had anywhere never mind here in Thailand

Well done Worldtech. You have just won yourself a loyal customer from here on

Thank you for posting this. Human nature being what it is we usually hear only complaints about bad service. Actually, it is the norm to take good service for granted, but it was refreshing to read your post.

Yes, a thumbs up for a positive post and good customer support.... cannot say I find their products enticing however, but good support helps.

I'm quite impressed with the unit to be honest.It does everything I could want from the one unit, looks good and was reasonably priced. For an all in one unit I like it and am going to get another for the truck.

I'm quite impressed with the unit to be honest.It does everything I could want from the one unit, looks good and was reasonably priced. For an all in one unit I like it and am going to get another for the truck.

How is the map, does it have a lot of detail?

I'm always interested in new maps, so I did some research on the Papago Thailand map. I'm afraid that it's not ready for full Thailand travel because it includes less than half the provinces. When/if it includes all of Thailand, it may be worth looking at further.