October 15, 201114 yr Does anyone have a working email address for enquiries/complaints at the airport? I have tried this one (in English and Thai) to no avail: [email protected] Thanks.
October 23, 201114 yr rather optimistic and NOT (yet?) knowing normal Thai ways in even expecting some informative response-even in the case there would be a working @adress there are cards at any Info-counter-just about like any international airport has. I'll pass by next week and will have a look if they might even have some @adress for enquiries: if the answer is not on their website, or a simple Q to drop down here, expect to get no reliable or any answer at all-just same-same as AirAsia. Also: many people not that experienced to air-travel have a tendency to lay down complaints at the wrong agency- plus that Thai are masters in telling you that you should actually have contacted someone else.
October 24, 201114 yr I don't know how it is in the West, but here in Thailand an email is hardly ever answered. One of the reasons is most of the time the use of public and free email-addresses e.g. hotmail, gmail, mail.com, live,com, msn.com Big companies qualify those addresses as spam and won't be opened.
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