kevkev1888 Posted December 17, 2011 Share Posted December 17, 2011 Hi I am having a problem with TV at the moment. All the sponsor adds seen to have been taken over by Satellite Direct. Every time I try to navigate I get an annoying popup asking me to confirm I wish to leave the page as a live agent wishes to offer me a discount. After confirming I want to leave numerous times it eventually lets me, this is happening on every TV page. Cleared cash and cookies by still same problem? Link to comment Share on other sites More sharing options...
kevkev1888 Posted December 17, 2011 Author Share Posted December 17, 2011 (edited) Scratch that, was happening for the last hour or so but the instant I posted this topic it seems to have stopped. Thanks. Edited December 17, 2011 by kevkev1888 Link to comment Share on other sites More sharing options...
kevkev1888 Posted December 18, 2011 Author Share Posted December 18, 2011 They are back now and seem very keen to talk to me about a special discount. Is this only happening to me? Link to comment Share on other sites More sharing options...
Crossy Posted December 18, 2011 Share Posted December 18, 2011 I don't see Satellite Direct as a Sponsor, indeed Jsat seem to be the only satellite based sponsor. TV don't normally use those annoying pop over adverts so it may well be just you and you've picked up some adware somewhere Could you post a screenshot of the offending Ad please? Link to comment Share on other sites More sharing options...
kevkev1888 Posted December 18, 2011 Author Share Posted December 18, 2011 Ok I think you are right nothing to do with TV. Only seem to be having the problem on Chrome, IE ok, also I think it is google adds where the adds are appearing. I got a screenshot but can't upload as 2.9MB? Thanks Link to comment Share on other sites More sharing options...
Crossy Posted December 18, 2011 Share Posted December 18, 2011 I got a screenshot but can't upload as 2.9MB? You'll need the shrink it to upload, use one of the many photo editing programs around, you may even have got something suitable with your camera. Link to comment Share on other sites More sharing options...
kevkev1888 Posted December 18, 2011 Author Share Posted December 18, 2011 (edited) Ok so these are the screen shots. I thought I had fixed it by doing this Creating a new browser user profile If your browser user profile is corrupted, you can create a new user profile to replace the broken one: Windows instructions Exit Google Chrome completely. Go to the Start menu > Run. Enter one of the following directories in the text field, then press OK. Windows XP: %USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\ Windows Vista/ Windows 7: %LOCALAPPDATA%\Google\Chrome\User Data\ Locate the folder called "Default" in the directory window that opens and rename it as "Backup default".<li>Try opening Google Chrome again. A new "Default" folder is created automatically as you start using the browser.If you wish, you can transfer information from your old user profile to your new one. However, this action is not recommended, since a part of your old profile was corrupt. With that in mind, to transfer your old bookmarks, copy the "Bookmarks.bak" file from the "Backup default" folder to your new "Default" folder. Once moved, rename the file from "Bookmarks.bak" to "Bookmarks" to complete the migration. It seemed to have worked for a while but now they are back, also the problem is not just on TV or Chrome, same on IE and any site with google ads. Edited December 18, 2011 by kevkev1888 Link to comment Share on other sites More sharing options...
kevkev1888 Posted December 18, 2011 Author Share Posted December 18, 2011 (edited) Now its in the sponsor ads again same as yesterday. aaarrghhhhhhh. Edited December 18, 2011 by kevkev1888 Link to comment Share on other sites More sharing options...
george Posted December 20, 2011 Share Posted December 20, 2011 I have checked and have been unable to reproduce this. I recommend that you do a virusscan of your computer to be sure there is no malware installed. Please let us know if you still see these ads. Link to comment Share on other sites More sharing options...
kevkev1888 Posted December 23, 2011 Author Share Posted December 23, 2011 Hi George The problem went away all on its own. Thanks Link to comment Share on other sites More sharing options...
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