Hello!

my sister,last week,missed here airplain from katmandu to oman,with oman air,the woman on the counter says,no problem,you can book a new flight and can make stop over in oman for only 100€!

most of the airline tell you,its your fault,and you have to buy your full price ticket again,how other airlines,and thai would handle this?

to more questions,quatar airways i read in the small printing charge you 200€ for no show,when you not fligh,withouth tellling them,in my country austria its against the law the high court says,and the airlines cannot!

can someone for example,chancel a allready booked flight withouth telling a reason,on thai air,and got the money back?

Every ticket which has been issued has a unique set of rules regarding changes, refunds, cancellations, no shows, missed connections. There are also variations depending on whether travel has begun.

You can do a sample booking on TG or any airline to get a feel for the various terms and conditions.

In most cases there will be a fee for re-issuing a ticket or cancelling a ticket. Additionally, if the original inventory, i.e. low fare bucket, is sold out you may also have to "buy up" (pay more) to the next available fare bucket.

Example: BKK-LHR return, "Advantage" (lowest fare available), 3 months 51,355 THB

Economy Class, flexible date and partially used non-refundable, valid 3 months

Travel Class : Economy

Eligibility : These fares apply with capacity limitations determined by the Carrier best judgement

Flight Restriction : Valid on TG operating flights only

Advance Reservation : Reservations are required for all sectors

Advance Ticketing : Immediately

Stopovers : Not permitted

Name Changes : Not permitted

Minimum Stay : Nil

Maximum Stay : 3 Months

Reservation Change :

Before day of departure :

-Flight/Date changes : Permitted within ticket validity/Revalidate to earlier must be reissued with fee THB1000 plus fare (if higher fare concerned)

-Rerouting : Permitted with fee THB1000 ( Ticket must be reissued )

-Reissuing : Permitted with fee THB1000. To be higher fare, collect different fare plus taxes/ surcharges (if any)

After day of departure :

-Flight/Date changes : Permitted within ticket validity ( Ticket must be reissued if higher fare concerned )

-Rerouting : Permitted with fee THB2000 ( Ticket must be reissued )

-Reissuing : Permitted with fee THB2000. To be higher fare, collect different fare plus taxes/ surcharges (if any)

No-Show : Not permitted

Cancellation/Refund :

-Totally unused ticket : Permitted with fee THB2000

-Partially used ticket : Not Permitted

Endorsement Restriction Box : Valid on TG operated flights / non endorsable / refund fee THB2000 for totally unused / No partial refund

Child Discount : 25% of adult applicable fare

Royal Orchid Plus Miles : 100% of mileage accrual

Mileage Upgrade : Permitted

Enquiries : contact THAI Contact Center 662 356-1111

A more expensive ticket, "Flexi" 71,695 THB:

Economy Class, flexible date and refundable with fee

Travel Class : Economy

Eligibility : These fares apply with capacity limitations determined by the Carrier best judgement

Flight Restriction : Valid on TG operating flighs only

Advance Reservation : Reservations are required for all sectors

Advance Ticketing : Immediately

Stopovers : Not permitted

Name Changes : Not permitted

Minimum Stay : Nil

Maximum Stay : 01 year

Reservation Change :

Before day of departure :

-Flight/Date changes : Permitted within ticket validity/Revalidate to earlier must be reissued with fee THB1000 plus fare (if higher fare concerned)

-Rerouting : Permitted with fee THB1000 ( Ticket must be reissued )

-Reissuing : Permitted with fee THB1000. To be higher fare, collect different fare plus taxes/ surcharges (if any)

After day of departure :

-Flight/Date changes : Permitted within ticket validity ( Ticket must be reissued if higher fare concerned )

-Rerouting : Permitted with fee THB2000 ( Ticket must be reissued )

-Reissuing : Permitted with fee THB2000. To be higher fare, collect different fare plus taxes/ surcharges (if any)

No-Show : Not permitted

Cancellation/Refund :

-Totally unused ticket : Permitted with fee THB2000

-Partially used ticket : Permitted

Endorsement Restriction Box : Valid on TG operated flights / non endorsable / refund fee THB2000

Child Discount : 25% of adult applicable fare

Royal Orchid Plus Miles : 100% of mileage accrual

Mileage Upgrade : Permitted

Enquiries : contact THAI Contact Center 662 356-1111

Edited August 27, 201213 yr by lomatopo

As lomatopo said it all depends on the ticket you booked.

Personally I think your sister got a pretty good deal from Oman Air.

Yermanee

Often depends on the situation and the airline and locale.

In the US, I've "missed" a flight due to some unexpected business to take care of, returned to the airport and "looking a bit exhausted" I said I fell asleep in the airport and missed the flight.

The gate attendant was so kind to rebook me on the next flight.

Who was responsible for the missed flight, your sister or the airline?

As others have said it is dependent on the booking class of ticket

Even Air Asia sold me a ticket that was about 60% of the normal price when I made a stupid mistake and sat at the wrong gate, missing my flight a couple of years back. Trouble is you will never know until it happens - I got the impression that there was quite a bit of flexibility given to the station manager on duty.

Even Air Asia sold me a ticket that was about 60% of the normal price when I made a stupid mistake and sat at the wrong gate, missing my flight a couple of years back. Trouble is you will never know until it happens - I got the impression that there was quite a bit of flexibility given to the station manager on duty.

Aha....pics please Santi!

Often depends on the situation and the airline and locale.

In the US, I've "missed" a flight due to some unexpected business to take care of, returned to the airport and "looking a bit exhausted" I said I fell asleep in the airport and missed the flight.

The gate attendant was so kind to rebook me on the next flight.

Things are quite a bit different in the U.S., especially for domestic flights, i.e the "flat-tire rule", not as ubiquitous as it once was but still possible assuming available seats, best to call as soon as you know you may miss a flight.

Even Air Asia sold me a ticket that was about 60% of the normal price when I made a stupid mistake and sat at the wrong gate, missing my flight a couple of years back. Trouble is you will never know until it happens - I got the impression that there was quite a bit of flexibility given to the station manager on duty.

Unlikely (re: flexibility for gate agents). More likely you had to buy up, using some of the residual value of your ticket.

Edited August 28, 201213 yr by lomatopo