angryfarang Posted October 18, 2012 Share Posted October 18, 2012 Just a heads up. TOT and 3BB are down island wide since 12pm today. CAT is still working. Apparently a cable has been severed in Donsak.... Link to comment Share on other sites More sharing options...
baco Posted October 18, 2012 Share Posted October 18, 2012 TOT koh phangan is still working Link to comment Share on other sites More sharing options...
Tropicalevo Posted October 18, 2012 Share Posted October 18, 2012 Thanks for that AF. For sure TOT and 3BB down at my place in Plai Laem. Good old dongle keeps us going. Link to comment Share on other sites More sharing options...
angryfarang Posted October 18, 2012 Author Share Posted October 18, 2012 Both my 3BB and TOT lines are down at my house and at all my customer sites. On DTAC 3G via tethered galaxy here. Also have one on AIS for backup. - you can never be to careful, especially after the crazy floods we had... Link to comment Share on other sites More sharing options...
ydraw Posted October 18, 2012 Share Posted October 18, 2012 Truemove 3g still operational. Link to comment Share on other sites More sharing options...
sbk Posted October 18, 2012 Share Posted October 18, 2012 our 3BB is down since about noon on koh p Link to comment Share on other sites More sharing options...
khman Posted October 18, 2012 Share Posted October 18, 2012 3bb up since 30 minutes in Chaweng Link to comment Share on other sites More sharing options...
angryfarang Posted October 18, 2012 Author Share Posted October 18, 2012 Yes 3BB is back up. TOT still down. Link to comment Share on other sites More sharing options...
evadgib Posted October 18, 2012 Share Posted October 18, 2012 Thanks for that AF. For sure TOT and 3BB down at my place in Plai Laem. Good old dongle keeps us going. Me too:) Link to comment Share on other sites More sharing options...
angryfarang Posted October 18, 2012 Author Share Posted October 18, 2012 TOT back up now. Link to comment Share on other sites More sharing options...
evadgib Posted October 18, 2012 Share Posted October 18, 2012 (edited) Why can't they provide some indication that something is wrong, along the lines of a 70's testcard ("service will resume asap")? When the net fails I spend several minutes in Basil Fawlty mode unnessesarily fault finding because everything (PC/Modem/cables) appears to be normal. It wasn't until I saw this thread that I knew for sure where the problem actually laid. Edited October 18, 2012 by evadgib Link to comment Share on other sites More sharing options...
samuijimmy Posted October 18, 2012 Share Posted October 18, 2012 Why can't they provide some indication that something is wrong, along the lines of a 70's testcard ("service will resume asap")? When the net fails I spend several minutes in Basil Fawlty mode unnessesarily fault finding because everything (PC/Modem/cables) appears to be normal. It wasn't until I saw this thread that I knew for sure where the problem actually laid. yeah same with 3 BB.... I did the same looking to see what I did wrong, I had just installed Skype .... Cybil was out so could not help ..... I dashed down to 3BB office and they said all Samui down..... I got a number to call when 3BB has problems .... 1530 Link to comment Share on other sites More sharing options...
NHJ Posted October 18, 2012 Share Posted October 18, 2012 Why can't they provide some indication that something is wrong, along the lines of a 70's testcard ("service will resume asap")? When the net fails I spend several minutes in Basil Fawlty mode unnessesarily fault finding because everything (PC/Modem/cables) appears to be normal. It wasn't until I saw this thread that I knew for sure where the problem actually laid. your modem is already doing it, no wan ip shows the authentification server crashed/is unreachable. Link to comment Share on other sites More sharing options...
Rooo Posted October 18, 2012 Share Posted October 18, 2012 Why can't they provide some indication that something is wrong, along the lines of a 70's testcard ("service will resume asap")? When the net fails I spend several minutes in Basil Fawlty mode unnessesarily fault finding because everything (PC/Modem/cables) appears to be normal. It wasn't until I saw this thread that I knew for sure where the problem actually laid. your modem is already doing it, no wan ip shows the authentification server crashed/is unreachable. Mine showed connected all is fine. All lights were right, just couldn't hook up. 1 Link to comment Share on other sites More sharing options...
samui543 Posted October 18, 2012 Share Posted October 18, 2012 TOT back off again? had the Noon till 4pm outage earlier- back on the blackberry as a modem i guess. Link to comment Share on other sites More sharing options...
Rooo Posted October 18, 2012 Share Posted October 18, 2012 TOT back off again? had the Noon till 4pm outage earlier- back on the blackberry as a modem i guess. Still working here. Link to comment Share on other sites More sharing options...
Tropicalevo Posted October 18, 2012 Share Posted October 18, 2012 TOT back off again? had the Noon till 4pm outage earlier- back on the blackberry as a modem i guess. All ok with TOT and 3BB in Plai Laem - the only problem is the dip-stick on the keyboard. Oh well - bed time Link to comment Share on other sites More sharing options...
notmyself Posted October 18, 2012 Share Posted October 18, 2012 I got a number to call when 3BB has problems .... 1530 I've found them very good. Link to comment Share on other sites More sharing options...
angryfarang Posted October 18, 2012 Author Share Posted October 18, 2012 It's pretty easy to diagnose if it's you or the ISP. 1.) Is the ADSL light on your modem showing a solid light or flashing? If it's flashing or off, then the ADSL link to the ISP is down. It's them. 2.) If you have TOT fiber modem. Is the LOS (Loss of signal) light on or off? It it's on, your fiber link is down. It's them. 3.) Can you ping your modem from your computer? Open command prompt, type "ping 192.168.1.1" - timed out? You have connection problem with your modem. It's you. If the ADSL light is showing AND you can ping your modem OK. It's likely the ISP is down. Oh - and one last thing, reboot everything including your modem. This normally resolves 99% of problems. 1 Link to comment Share on other sites More sharing options...
Tropicalevo Posted October 19, 2012 Share Posted October 19, 2012 Good advice and spot on. Well done (Tried to give a thumbs up - no smiley's :-( Link to comment Share on other sites More sharing options...
samuijimmy Posted October 19, 2012 Share Posted October 19, 2012 Good advice and spot on. Well done (Tried to give a thumbs up - no smiley's :-( My lights were on ...but no body home! Here's the thumbs up you could not find! Link to comment Share on other sites More sharing options...
mufcsamui Posted October 19, 2012 Share Posted October 19, 2012 3 BB down nfor the first time in 18 months, big deal, called 1530 and was told sorry all of Samui was down and they expected to have the problem fixed within 3/4 hours. 3 hours later it was grear service. Thanks Link to comment Share on other sites More sharing options...
Tropicalevo Posted October 19, 2012 Share Posted October 19, 2012 3 BB down nfor the first time in 18 months, big deal, called 1530 and was told sorry all of Samui was down and they expected to have the problem fixed within 3/4 hours. 3 hours later it was grear service. Thanks I agree. I have both TOT and 3BB. (TOT is ADSL not fibre optic). Both come into my place on the same cable. 3BB outperforms TOT every time. Link to comment Share on other sites More sharing options...
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