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A man telephoned St Mary's Hospital and asked to speak to Ward E2 as he was enquiring as to the progress of one of the patient's in that ward.

He explained that he wanted to know if the patient was getting better, doing as expected or getting worse.

A staff nurse answered the phone, 'Hello, Ward E2. What is the name of the patient and his room number?'

'He is in bed 1, room 10, 'came the reply, 'And his name is Albert Brown.'

'Could you hold the line for a moment, 'the nurse asked, 'While I check his records.

Ah, yes, Mr Brown is doing well: blood pressure OK, blood test results appear normal,

he's going to be taken off the heart monitor and if he continues to improve then Doctor Svoboda

is going to send him home tomorrow at midday.'

'Oh, that's super, amazing, I'm so pleased to hear the news; it really is fantastic, thank you so much.'

'You sound so glad, 'replied the nurse, 'You sound so enthusiastic you must be a close friend or a relative of Mr Brown.'

The man answered, 'Not exactly, I'm Albert Brown in Ward E2, room 10, bed 1. Nobody in here ever tells me anything.'

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