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Windows 8 - File History - Unknown Error


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Posted

Attached is an error message I get with "File History" in Windows 8. It used to work, but for some reason has the error message.

I have spent hours tonight searching the web for answers, with no success.

Would greatly appreciate if anyone has an answer.

post-150060-0-34332500-1361210829_thumb.

Posted

Your external drive may be full or faulty. You can check the drive via Windows Explorer to see if it is full or unreadable.

Thanks for the reply.

The external hard drive is a WD 1TB, plenty of space, and appears to be working quite normally, except for this little problem.

Posted

Your external drive may be full or faulty. You can check the drive via Windows Explorer to see if it is full or unreadable.

Thanks for the reply.

The external hard drive is a WD 1TB, plenty of space, and appears to be working quite normally, except for this little problem.

Device Manager says "This device is working properly".

Posted

Can you get more information about the individual errors by clicking on them? If so, what is the difference between the "warnings" and the one "error"?

If you dont actually need the backed-up files then you could erase the drive and start again, to see if that works.

You could also try plugging it into another USB socket.

Posted

More Information.

post-150060-0-53474200-1361213999_thumb.

I had the same problem updated the firmware for the external drive and all backup problems solved. Had me stuffed for days trying to figure it out.

cheers

Posted

You could try the following.

1 - Unplug the external drive

2 - delete the following hidden folder: C:\Users\<profile>\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

3 - Plug the drive back in

4 - Go to File history and reapply all settings

Posted

You have the "event ID 201" issue.

http://answers.microsoft.com/en-us/windows/forum/windows_8-files/filehistory-unable-to-scan-user-libraries-for/b43183bc-eeaa-4d1a-bda4-0ab9dcf061be

It seems File History has issues with parsing linked directories. See the above for some work arounds.

It also seems to be picky about it's own history. Bad programming not to tell the user it failed a backup.

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