cheeryble Posted July 7, 2013 Share Posted July 7, 2013 I have a gmx mail account. I haven't been on it for a couple of months perhaps. I checked it out today. On the iPad I enter my gmx address and password.......and it logs in. On my Air I enter my gmx address and password.......and it tells me there is an incorrect email address/password combination. So I can't use the Air.....which is much better for mailing. All help gratefully received! Link to comment Share on other sites More sharing options...
sfokevin Posted July 7, 2013 Share Posted July 7, 2013 Does your password contain characters?... Change your password to only letters & numbers only... Link to comment Share on other sites More sharing options...
cheeryble Posted July 8, 2013 Author Share Posted July 8, 2013 Six letters and two numbers Link to comment Share on other sites More sharing options...
bubba Posted July 8, 2013 Share Posted July 8, 2013 Have you tried deleting your GMX account on your MBA and recreating it? Sometimes that does the trick. Link to comment Share on other sites More sharing options...
GooEng Posted July 10, 2013 Share Posted July 10, 2013 odd, i've had trouble accessing a yahoo account using the apple email client on my MBP today - same message about incorrect login details despite many attempts with the correct entries for my yahoo account. it's working now again but seems to be working in mysterious ways and is randomly retreiving old emials and flagging them and moving them to the flagged folder - random emails from different senders and from the last few months.... Link to comment Share on other sites More sharing options...
cheeryble Posted July 11, 2013 Author Share Posted July 11, 2013 I also have problems with wifi on the Air (detailed elsewhere on TV) and am waiting the opportunity to re-install the system as I am told by the black Mac shop he thinks it's not a hardware problem. Perhaps I'll let that happen first and if no change try what Bubba suggested. Link to comment Share on other sites More sharing options...
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