Debit bank payment true h?

Want change to direct debit

When Iam outside Siam

Last year in a true shop allready apply payed 100 b fees , but fax never send to bk HQ!

Now hotline says

Give us cc number we can apply for you

But this I not want do !

For security reasons !

You can go to bank either hotline says!

Visiting next scb bank

No body speaks English, my wife translate

Bank stuff fill out a paper

We send to true

Maybe you wait one month

Next bill you must pay

You got SMS when finish

Got no confirmation paper nothing

From scb

After 2 weeks called hotline again ask you receive paper for account

Debit on scb or not!

Of course not here..

Why in hell a bank needs one month to apply

A simple service,that should Be done with one mouseclick?

I don't know what I should do know?