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BPH woos ...


luudee

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I broke my own rule today ....

Took my 10 year old daughter to BPH today. Walked in to the
general reception area, told the receptionist we would like to
see a Podiatrist.

She asked whats wrong, we explained. She says "mai pen rai",
just go to the kids department (my daughter is 10).

I told her we want to see a specialist, I want a Podiatrist.

Empty looks. She goes talks to another receptionist, we repeat
the above game 3 times with different receptionists.

Finally a nurse joins. Again, she has no clue what I want, but is
smart enough and goes over to the computer (Googel search
and types in Podiatrist) !

I pulled out my smart phone (I have a very good translation
application), looked up Podiatrist, and showed to the nurse.

Now, I got "Mai Mee" !

After long back and forth, they sent us to a Orthopedist.

1) Some check in person (not a nurse) was going to decide
who we should see (luckily I had some basic idea).

2) They have dozens of Russian translators, but nobody who
understand the basic English terms ?!

3) No Podiatrist on staff at all ?!

I can't believe we spend 30 minutes going through what I
would have expected to be a simple process. TIT ...

Does anybody know of a decent Podiatrist in Pattaya area ?

Thanks !

luudee

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Just tried to search for the term "Podiatrist" in Google (sorry also didn't know what it means) and it came up with this (maybe it helps))

post-10213-0-67548100-1410697754_thumb.j

Links from that page:

http://www.footclinic.asia/

131/168 Soi Chaiyapruk
Chom Chian, Pattaya, ชลบุรี
087 133 1280

http://www.care4foot.asia/
Chaiyaphruek 3 Alley
Pattaya, Bang Lamung District, Chon Buri
087 133 1280

Edited by MJCM
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Can you imagine if they started sending patients off to see whatever specialist the patient decided was suitable.

Oh my.... !!! I have just tried to imagine it.... !!! And it was awful....!!! The specialists and the hospital started making so much more money by having to send these lost souls back to reception to go and see a GP (ka-ching...) who would send them to see the correct specialist (ka-ching...) and then the whole system fell apart...

But a few of the lucky ones... let's call them "The Blessed".... actually avoided the whole GP "So where does it hurt...?" circus ... and got to see a doctor with the expertise that they required...

Can you imagine...

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<script type='text/javascript'>window.mod_pagespeed_start = Number(new Date());</script>

Just tried to search for the term "Podiatrist" in Google (sorry also didn't know what it means) and it came up with this (maybe it helps))

attachicon.gifcapture.JPG

Links from that page:

http://www.footclinic.asia/

131/168 Soi Chaiyapruk
Chom Chian, Pattaya, ชลบุรี
087 133 1280

http://www.care4foot.asia/
Chaiyaphruek 3 Alley
Pattaya, Bang Lamung District, Chon Buri
087 133 1280

Thank you so much for these pointers MJCM ! Much appreciated !!!

Luudee

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<script type='text/javascript'>window.mod_pagespeed_start = Number(new Date());</script>

I can't believe we spend 30 minutes going through what I would have expected to be a simple process.

So rather than trying to impress everyone in reception with your diagnostic skills, why not just go to the child health clinic or the orthopedic specialist who probably handles everything a podiatrist would and let a real doctor decide who she needs to see.

Lol... Or maybe he's not trying to impress anyone and just has some experience of his daughter's condition and does not see the need to go down the "So where does it hurt...?" route.

He's not seeking some kind of freebie here. He's a paying customer (or he will be as soon as he sees a doctor) so why should he not be entitled to request to see a doctor with a particular field of expertise that he believes is relevant to his daughter's condition?

Or have you been held up in the queue to see your podiatrist by people like this in the past...?

Jimmy, thank you so much for your support. Suradit is obviously a Thai with the typical Thai education , and can't

imagine that a parent actually understand whats wrong with his daughter (or son) ...

For a Thai it is difficult to understand that we Farangs with higher education do actually understand some medical

practices and needs ... just like thai like to go to their "Moo doos" for advice, we try to get the proper treatment for

our kids ...

Suradits post is as close to a troll post I can imagine, uneducated and judgmental ...

Don't hold this against him/her ! ;-)

Thank you !

luudee

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<script type='text/javascript'>window.mod_pagespeed_start = Number(new Date());</script>

for any others as ignorant as I it means a 'foot doctor' or chiropodist

PRK,

I did not intend to make anybody feel ignorant. I suspect you do NOT work at BPH ?

(Don't feel bad) Often times we are not aware of the proper terminology until we are

in need of it ...

But I would have expected the staff at a hospital like BPH, to know what a Podiatrist is !

It is not "just" a foot doctor, but a specialist ! Big difference in my opinion !

Obviously, my expectations where wrong ... sad.png TIT

Best regards,

Luudee

Edited by luudee
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If you just rolled up at a small general hospital in Britain without an appointment you would not get to see a specialist immediately either. You first see a generalist who will decide whether you need to see a specialist and, if so, which one. From there you get an appointment with the right specialist who probably is based somewhere completely different.

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If you just rolled up at a small general hospital in Britain without an appointment you would not get to see a specialist immediately either. You first see a generalist who will decide whether you need to see a specialist and, if so, which one. From there you get an appointment with the right specialist who probably is based somewhere completely different.

That's how it works in the US also. Pretty much impossible to see a specialist without seeing a GP first.

You might ping Gavin at Phyathai hospital in Sri Racha. Being from the UK, he speaks pretty good English (LOL!) and is very responsive. If he can't help, he'll tell you. Prices are very reasonable. They are related to Samitivej also.

If you really need a specialist, you might have to go to Bangkok. Unfortunately, it's a necessity for me right now...

http://www.thaivisa.com/forum/user/204867-phyathai/

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I have diabetic foot problems and go to BHP. Podiatry is a term not used often in Thai hospitals, you seldom find Podiatry Departments but come under the category of Orthopedics, where you find the foot specialist. At BHP, you are first referred to the Surgery Dept. and that is where my doctor is located. It is standard procedure in any hospital to be first evaluated and then see the specialist if necessary. When I saw a specialist the first evaluation was free.

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If you just rolled up at a small general hospital in Britain without an appointment you would not get to see a specialist immediately either. You first see a generalist who will decide whether you need to see a specialist and, if so, which one. From there you get an appointment with the right specialist who probably is based somewhere completely different.

That is true, but in most circumstances in the UK you would likely be seen free of charge on the NHS, and in that scenario I would agree that to avoid wasting anyone's time you should be evaluated before being sent to see a specialist. I think it's a different ball game all together when you go private and are paying for everything. Why would anyone at the hospital care? If you wrongly requested to see a Podiatrist (800 Baht consultancy fee) and he/she then directed you to see another specialist (another 800 Baht consultancy fee), surely it's a win-win situation. The patient is happy because they got to see the specialist they requested (and cannot complain if they happened to request to see the wrong specialist), and the hospital is happy because they got 2 consultancy fees.

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to be fair once or twice I've not been sure who I should see for advice on a health matter at BPH and to date have never been charged for that initial 'chat' by a Dr who has then referred me onwards and upwards

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to be fair once or twice I've not been sure who I should see for advice on a health matter at BPH and to date have never been charged for that initial 'chat' by a Dr who has then referred me onwards and upwards

That has been my experience also at BHP.

Specialist worldwide see patients upon referral whether it is "in house" or from the outside. I don't understand why some people have difficulty grasping this simple concept.

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If you go to the BPH web site they clearly show the different specialities, and any potential patient(one with reasonable intelligence) can in many cases easily find a specialist to deal with his/her problem. And then arrange an appropriate appointment with the specialist. It is patently wrong to suggest that in most instances that it is necessary to only be "referred" to a specialist.

As to the OP, his thread is one of the most annoying that i have read in a long time. Had he bothered to behave sensibly he could easily have find a specialist at BPH to deal with the specific problem.

Edited by R123
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If you go to the BPH web site they clearly show the different specialities, and any potential patient(one with reasonable intelligence) can in many cases easily find a specialist to deal with his/her problem. And then arrange an appropriate appointment with the specialist. It is patently wrong to suggest that in most instances that it is necessary to only be "referred" to a specialist.

As to the OP, his thread is one of the most annoying that i have read in a long time. Had he bothered to behave sensibly he could easily have find a specialist at BPH to deal with the specific problem.

That's not the situation here. You can walk into BHP and ask where is the Cardiology Dept and you will be told. There you can make an appointment but if you are a walkin you will be evaluated, screened, fill out detailed questionnaire, etc. Here the OP playing doctor walks in with his child and demands to see a podiatrist, a specialist that they don't even have.

If I walked into BHP and wanted to see a cardiologist because I have been having some chest pains recently, the procedure would be to do a full medical evaluation first, anything less would be medical negligence.

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If you go to the BPH web site they clearly show the different specialities, and any potential patient(one with reasonable intelligence) can in many cases easily find a specialist to deal with his/her problem. And then arrange an appropriate appointment with the specialist. It is patently wrong to suggest that in most instances that it is necessary to only be "referred" to a specialist.

As to the OP, his thread is one of the most annoying that i have read in a long time. Had he bothered to behave sensibly he could easily have find a specialist at BPH to deal with the specific problem.

That's not the situation here. You can walk into BHP and ask where is the Cardiology Dept and you will be told. There you can make an appointment but if you are a walkin you will be evaluated, screened, fill out detailed questionnaire, etc. Here the OP playing doctor walks in with his child and demands to see a podiatrist, a specialist that they don't even have.

If I walked into BHP and wanted to see a cardiologist because I have been having some chest pains recently, the procedure would be to do a full medical evaluation first, anything less would be medical negligence.

IT IS the situation here. I have lived in Thailand many years. On different occasions i have needed specialist assistance. I simply go to the BPH web site, find a specialist(often doing a web search to determine who is considered the best) and then make the appointment, which I usually get the same or next day.

For instance: if I have a skin problem I know the speciality and book it. If I have a gastric problem I know the speciality too, etc etc.

Your example of chest pains: most sensible people know to consult the specialist cardio pronto and direct and that specialist cardio department will do the evaluation. With respect you are spouting crap about medical negligence.

Just look at the BPH web site: patients book their own appointments via it.

You cannot seriously suggest that patients are unable to book direct appointments with specialists?!

Now of course for someone who is new to the hospital or a new patient or clueless to which speciality is needed, or the symptoms are inconclusive re speciality maybe a screening process is necessary. But intelligent people would know in most cases which specialist is needed and go direct to them.

Kindly DO NOT misrepresent the situation at BPH.

Edited by R123
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If you go to the BPH web site they clearly show the different specialities, and any potential patient(one with reasonable intelligence) can in many cases easily find a specialist to deal with his/her problem. And then arrange an appropriate appointment with the specialist. It is patently wrong to suggest that in most instances that it is necessary to only be "referred" to a specialist.

As to the OP, his thread is one of the most annoying that i have read in a long time. Had he bothered to behave sensibly he could easily have find a specialist at BPH to deal with the specific problem.

That's not the situation here. You can walk into BHP and ask where is the Cardiology Dept and you will be told. There you can make an appointment but if you are a walkin you will be evaluated, screened, fill out detailed questionnaire, etc. Here the OP playing doctor walks in with his child and demands to see a podiatrist, a specialist that they don't even have.

If I walked into BHP and wanted to see a cardiologist because I have been having some chest pains recently, the procedure would be to do a full medical evaluation first, anything less would be medical negligence.

IT IS the situation here. I have lived in Thailand many years. On different occasions i have needed specialist assistance. I simply go to the BPH web site, find a specialist(often doing a web search to determine who is considered the best) and then make the appointment, which I usually get the same or next day.

For instance: if I have a skin problem I know the speciality and book it. If I have a gastric problem I know the speciality too, etc etc.

Your example of chest pains: most sensible people know to consult the specialist cardio pronto and direct and that specialist cardio department will do the evaluation. With respect you are spouting crap about medical negligence.

Just look at the BPH web site: patients book their own appointments via it.

You cannot seriously suggest that patients are unable to book direct appointments with specialists?!

Now of course for someone who is new to the hospital or a new patient or clueless to which speciality is needed, or the symptoms are inconclusive re speciality maybe a screening process is necessary. But intelligent people would know in most cases which specialist is needed and go direct to them.

Kindly DO NOT misrepresent the situation at BPH.

I am not misrepresenting the situation at BHP, I have specialists here at BHP that I book online or just use the phone and call. The "situation here" were the facts in this case, a walkin demanding to see a nonexistent specialist.

If you book a cardiologist at BHP they should do a preliminary evaluation which could be a referral back to general medicine for a complete evaluation and tests. This is the way BHP is organized as patients are not assigned primary care providers like many hospitals in the world. I thought the idea of online booking of specialists was great, as most private hospitals here in Thailand do, until it backfired on me. Took a Thai friend to the respected dermatologist here at BHP for acne treatments. 6 months and 200000 baht later, no improvement. The acne was caused by a problem that could have been diagnosed and treated. It was later discovered in general medicine and treated successfully. It always doesn't pay to play doctor.

Edited by ThaiBob
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