steve187 Posted October 10, 2014 Share Posted October 10, 2014 I have a pipo max m9 pro 3g tablet purchased in the Uk where the 3g sim card from Giffgaff worked well, whilst here in Thailand i have tried a true and an ais sim card both of which access the internet in my Phone, but both will not work in the tablet. all apn settings are as company websites and the same as my phone settings. the sims are recognised by the tablet, and the tablet accesses the internet when connected via wifi, so it would seem to be something wrong with the sim card/tablet combination any suggestions please Link to comment Share on other sites More sharing options...
Chicog Posted October 10, 2014 Share Posted October 10, 2014 have you checked to see if it supports the frequencies on which True and AIS transmit 3G? Link to comment Share on other sites More sharing options...
RichCor Posted October 10, 2014 Share Posted October 10, 2014 Quick lookup online PiPO Max-M9 pro 3G Black Android 4.2 10.1 Diagonal Screen 16:10 1920x1200 Rockchip RK3188 Cortex A9 Quad Core 1.6 GHz/4-core 32GB ROM / 2GB RAM 3G, Wi-Fi 802.11/b/g/n, Bluetooth 4.0 WCDMA/HSPA: 2100/900 Mhz, GSM/GPRS/EDGE:850/900/1800/1900 So, it should work with all the mobile carriers providing 3G coverage on 2100 (AIS, DTAC, TOT3G, True-H) when in range of a 3G tower, provided you are using the correct APN data for the service type you're trying to access. Link to comment Share on other sites More sharing options...
lomatopo Posted October 10, 2014 Share Posted October 10, 2014 Basic info. can help diagnose a problem. Is this an Android tablet? What APN settings are you using? What are the SIM promotion names? Try: 1.) Changing the APN Type to default,supl 2.) You may have to register the SIM, and/or subscribe to a mobile data plan. Link to comment Share on other sites More sharing options...
steve187 Posted October 11, 2014 Author Share Posted October 11, 2014 Running android 4.2.2. True is a true move h, 3g+, wifi sim, shows 850/2100 mhz on front of pack and on rear - pre,tmh2,social, reff92708, setting are Name -TRUE H internet, APN - internet Proxy - not set Port - not set Username - true password - true Server - not set MMSC - not set MMS proxy - not set MMS port - not set MCC - 520 MNC - 04 ( 00 will not save) Authentication type - not set APN type - internet APN protocal - IPv4 APN roaming protocal - IPv4 Apn enable/Disable - APN Enabled Bearer - unspecified and for Ais sim is AIS 3g freedom unlimited sim with line, facebook etc,signage on front settings are Name -AIS internet APN - internet Proxy - not set Port - not set Username - not set password - not set Server - not set MMSC - not set MMS proxy - not set MMS port - not set MCC - 520 MNC - 03 Authentication type - not set APN type - default,supl APN protocal - IPv4 APN roaming protocal - IPv4 Apn enable/Disable - APN Enabled Bearer - unspecified from my reading it should work ok here in Thailand on most networks Link to comment Share on other sites More sharing options...
RichCor Posted October 11, 2014 Share Posted October 11, 2014 Does your tablet have a special section for SIM Settings, or Mobile Settings where you can specify 3G/2G (conserve battery), Data and Data Roaming? Basically, look for any setting that may affect how the network is utilized. Link to comment Share on other sites More sharing options...
lomatopo Posted October 11, 2014 Share Posted October 11, 2014 (edited) Seems like you are over-configuring the APNs on both? TrueMove H have limited 3G/2100 MHz; more LTE/2100 MHz and 3G/850 MHz, so you may well not be capable? For True I'd drop everything except Name, APN, APN Type, username; maybe try default,supl for APN Type. http://www3.truecorp.co.th/assets/files/android-manual-eng.pdf Remember to save the APN, then activate/select it, re-start the device Does the AIS SIM packaging indicate it is a newer 2100 MHz version? Maybe try CHAP for Authentication? http://www.ais.co.th/3g/setting3g.html Has this tablet worked previously? Can you try auto-configuring? The APN is usually baked in to the SIM. Settings, Wireless & Networks, More. Mobile Networks, Network Operators (your's may be different; I am on Android 4.4.4) Edited October 11, 2014 by lomatopo 1 Link to comment Share on other sites More sharing options...
steve187 Posted October 11, 2014 Author Share Posted October 11, 2014 Does your tablet have a special section for SIM Settings, or Mobile Settings where you can specify 3G/2G (conserve battery), Data and Data Roaming? Basically, look for any setting that may affect how the network is utilized. all different options tried with no luck, looks like a trip to tuk com next time i go to pattaya, but will keep trying Link to comment Share on other sites More sharing options...
steve187 Posted October 11, 2014 Author Share Posted October 11, 2014 now working as per Lomatopo suggestion i changed trues APN type to default,supl - many thanks to all now a happy bunny Link to comment Share on other sites More sharing options...
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