VisaProblem Posted November 19, 2014 Share Posted November 19, 2014 Heads Up Digital Nomads, eBayers, Amazon Sellers and other ecommerce people who use Thai Post tracking numbers to safely ship stuff to the USA via USPS. Thai track numbers appear to no longer work in the USPS tracking system and I am not sure if this a temporary glitch or permanent. I would like to see if anyone else has noticed this. It has been like this since Sunday afternoon. I am unable to win any contested PayPal cases and no longer able to reassure clients their goods are on their way. If permanent, it is serious for any ecommerce vendors who use tracking numbers from Thailand to the USA. Any thoughts anyone ? 1 Link to comment Share on other sites More sharing options...
ATF Posted November 19, 2014 Share Posted November 19, 2014 Use EMS. Link to comment Share on other sites More sharing options...
gerry123 Posted November 19, 2014 Share Posted November 19, 2014 have you tried putting the Thai tracking number into Thai post tracking system ?? Link to comment Share on other sites More sharing options...
CharlieH Posted November 19, 2014 Share Posted November 19, 2014 Often there is a delay from leaving Thailand (outward) to appearing in the USPS system, this is merely because the item has to clear customs before re-entering the mail system. A delay at this time of year with excess postage due to the Xmas period etc is quite normal. 1 Link to comment Share on other sites More sharing options...
VisaProblem Posted November 19, 2014 Author Share Posted November 19, 2014 Thai track numbers now have the following notice put on the USPS website. "USPS Tracking™ is unavailable for this product for THAILAND." If I check a track number that previously worked ok two weeks ago on the USPS website and was signed and delivered ok and last showed it was delivered previously, this week it displays no info showing only "unavailable for Thailand". Thanks. 1 Link to comment Share on other sites More sharing options...
weegee Posted November 19, 2014 Share Posted November 19, 2014 There's a delay coming into Thailand as well.... Havent been able to track once it arrives at Customs for clearance. Then a week to 10days later it comes through customs and you get a note that the item is available for delivery. Been like that for a few months for me this end. Link to comment Share on other sites More sharing options...
VisaProblem Posted November 19, 2014 Author Share Posted November 19, 2014 Hi, this is about outbound packages going FROM THAILAND TO THE USA with a Thai Post Track number going into the USPS postal system. 1 Link to comment Share on other sites More sharing options...
Sandman77 Posted November 19, 2014 Share Posted November 19, 2014 This could be a big problem for paypal users When there is no number no insurance Link to comment Share on other sites More sharing options...
ATF Posted November 19, 2014 Share Posted November 19, 2014 There's a delay coming into Thailand as well.... Havent been able to track once it arrives at Customs for clearance. Then a week to 10days later it comes through customs and you get a note that the item is available for delivery. Been like that for a few months for me this end. Yep stopped ordering stuff online the Customs are going through everything now and charging way over the top tax on everything. 10-14 days in Customs and 5 days from the US. Link to comment Share on other sites More sharing options...
ThaiSanookGuy Posted November 19, 2014 Share Posted November 19, 2014 OP YOU ARE RIGHT ! People here are talking one more time about what they don't know and trying to explain you how works the tracking system when you know it a lot better tha them. Since 2 days it is not possible to track airmail parcels to USA and I am waiting for a reply from USPS and Thai post. I hope it is just temporaly. Link to comment Share on other sites More sharing options...
VisaProblem Posted November 20, 2014 Author Share Posted November 20, 2014 I called the USPS in the USA and said they were not aware of any problems. However, the system still does not return Thai track numbers. Furthermore, the dispute algorithm in PayPal pings the USPS A.P.I. to check the track numbers within a dispute, gets a return of null, and are closing my PayPal disputes automatically, awarding the money to the buyers. which will ultimately raise my "unresolved disputes" level to the point where PayPal will review and / or close me. Hope is only temporary. Link to comment Share on other sites More sharing options...
ATF Posted November 20, 2014 Share Posted November 20, 2014 I called the USPS in the USA and said they were not aware of any problems. However, the system still does not return Thai track numbers. Furthermore, the dispute algorithm in PayPal pings the USPS A.P.I. to check the track numbers within a dispute, gets a return of null, and are closing my PayPal disputes automatically, awarding the money to the buyers. which will ultimately raise my "unresolved disputes" level to the point where PayPal will review and / or close me. Hope is only temporary. Well you should have used a proper tracking service like EMS in the first place instead of nickel and diming using the Thai Post tracking which has always been a joke. However you are entitled to a refund of most of the cost of the goods from Thai Post if the items have been lost, but it takes a couple of months. Paypal will not close your account as long as you refund the buyers. Link to comment Share on other sites More sharing options...
ThaiSanookGuy Posted November 20, 2014 Share Posted November 20, 2014 I called the USPS in the USA and said they were not aware of any problems. However, the system still does not return Thai track numbers. Furthermore, the dispute algorithm in PayPal pings the USPS A.P.I. to check the track numbers within a dispute, gets a return of null, and are closing my PayPal disputes automatically, awarding the money to the buyers. which will ultimately raise my "unresolved disputes" level to the point where PayPal will review and / or close me. Hope is only temporary. Well you should have used a proper tracking service like EMS in the first place instead of nickel and diming using the Thai Post tracking which has always been a joke. However you are entitled to a refund of most of the cost of the goods from Thai Post if the items have been lost, but it takes a couple of months. Paypal will not close your account as long as you refund the buyers. One more perfectly ridiculous reply. Do yo pay EMS for $20 items ? The cheapest EMS is already $20. Airmail tracking perfectly worked until now. So better just try to speak about what you really know if you ever know something. Paypal will also make problems if too many disputes are lost. 1 Link to comment Share on other sites More sharing options...
VisaProblem Posted November 20, 2014 Author Share Posted November 20, 2014 (edited) Hi ThaiSanookGuy, Hope this is only temporary. It could easily end up killing PayPal accounts and making viable businesses unviable. The suggestions about EMS are just daft and ignorant. I have profit modelled a business shipping to the States from Thai Post >> USPS with track numbers for 150 baht. EMS is not even an option. Can't believe yours are the only sensible replies - there must be a few thousand ecommerce people / digital nomads in Thailand relying on the USPS who this is going to effect badly. Hope it is just a glitch that will iron out after Thanksgiving. Edited November 20, 2014 by VisaProblem 1 Link to comment Share on other sites More sharing options...
hands22 Posted November 20, 2014 Share Posted November 20, 2014 If it's any consolation, Singapore Post is having similar tracking problem with USPS. I hope this will be resolved quickly...we need at least an explanation from USPS on why overseas registered parcels can no longer be tracked....and why is this happening so suddenly? 1 Link to comment Share on other sites More sharing options...
swampdonkey Posted November 24, 2014 Share Posted November 24, 2014 Seems there is a system wide international tracking issue with USPS tracking to and from numerous countries has not been working since they did an update on their site. Link to comment Share on other sites More sharing options...
Will2011 Posted November 25, 2014 Share Posted November 25, 2014 USPS internal system issue is causing their website not to track parcels from Thailand and other countries, according to https://www.etsy.com/teams/7718/questions/discuss/15618592/. I think it's a matter of time until they fix the problem. Let's just hope it's not gonna take more than a month… Link to comment Share on other sites More sharing options...
mynameisphil Posted November 25, 2014 Share Posted November 25, 2014 This is really worrying, I seem to have a load of people who try claiming non receipt until I point out the tracking and they 'remember' that their mum/neighbour/dog had received it when they were out. If it's true about Paypal checking USPS then it doesn't bode well. Link to comment Share on other sites More sharing options...
swampdonkey Posted November 26, 2014 Share Posted November 26, 2014 USPS have just tweeted that they will resume sharing tracking events ( if they exist ) for inbound registered mail items from nov 27th Link to comment Share on other sites More sharing options...
lupin Posted November 26, 2014 Share Posted November 26, 2014 USPS have just tweeted that they will resume sharing tracking events ( if they exist ) for inbound registered mail items from nov 27th Hi.. do you have the link to that tweet of the twitter account.. I cant find that tweet on https://twitter.com/USPS Link to comment Share on other sites More sharing options...
MESmith Posted November 27, 2014 Share Posted November 27, 2014 USPS tracking working today Link to comment Share on other sites More sharing options...
swampdonkey Posted November 27, 2014 Share Posted November 27, 2014 USPS have just tweeted that they will resume sharing tracking events ( if they exist ) for inbound registered mail items from nov 27th Hi.. do you have the link to that tweet of the twitter account.. I cant find that tweet on https://twitter.com/USPS https://twitter.com/uspshelp Link to comment Share on other sites More sharing options...
swampdonkey Posted November 27, 2014 Share Posted November 27, 2014 They have two twitter accounts the one you were on is just the same as their Facebook https://twitter.com/uspshelp is a help line ( if you can get a reply ) Link to comment Share on other sites More sharing options...
.png.3b3332cc2256ad0edbc2fe9404feeef0.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now