chiangrai Posted January 12, 2015 Share Posted January 12, 2015 Hi, I just tried to set a password that has to be typed in before any body uses my wifi. I opened "network and sharing center" "connections" "wireless properties" "security" Then there was a place saying "no authentication required" and I changed it to WPA2 Personal and added a password and pressed O.K. I was disconnected from the wifi bay was able to reconnect without a password. Does anyone know whwt I'm doing wrong. Link to comment Share on other sites More sharing options...
JamieP Posted January 12, 2015 Share Posted January 12, 2015 You need to log into your router and set up security there. The address for the router is usually something like: http://192.168.0.1 or http://192.168.1.1 The user name can vary depending on router / manufacturer so you may have to google to find this. Then you need to find the wireless settings there. It's usually best to do this while connected to the router by ethernet cable. Link to comment Share on other sites More sharing options...
chiangrai Posted January 12, 2015 Author Share Posted January 12, 2015 Awh, And I thought I was nearly finished. My router is TPLINK D48E5E, Where do I log in............. Link to comment Share on other sites More sharing options...
JamieP Posted January 12, 2015 Share Posted January 12, 2015 In your browser address bar, try the two addresses I gave you above. Link to comment Share on other sites More sharing options...
chiangrai Posted January 12, 2015 Author Share Posted January 12, 2015 O.K, I've got those two websites opened but haven't a clue what to do next. Thanks for the help so far Link to comment Share on other sites More sharing options...
KhunBENQ Posted January 12, 2015 Share Posted January 12, 2015 (edited) Those two? Quite surprising! Either or! Do you see a login prompt (edit fields for username, password and "Login" button)? "TPLINK D48E5E": I can't find this type with Google. Otherwise I could tell you, what the default username/password are. Edited January 12, 2015 by KhunBENQ Link to comment Share on other sites More sharing options...
chiangrai Posted January 12, 2015 Author Share Posted January 12, 2015 No,can't see anything like that I'm afraid. Would the people who suplied the router(TOT) know. If they did they could probably talk me through the whole process over the phone. They did this before with another problem,thay had me bring up the TPLINK website. Somebody mentioned to me before that this router was a cheap one and that it would be better to get a new one. Any truth in that. Link to comment Share on other sites More sharing options...
VBF Posted January 12, 2015 Share Posted January 12, 2015 (edited) No,can't see anything like that I'm afraid. Would the people who suplied the router(TOT) know. If they did they could probably talk me through the whole process over the phone. They did this before with another problem,thay had me bring up the TPLINK website. Somebody mentioned to me before that this router was a cheap one and that it would be better to get a new one. Any truth in that. It may possibly be an OEM router (that is specifically produced for TOT) - check you've got the type number correct - look on the router AND the box if there is one. Any instruction leaflet supplied? Try asking TP Link themselves, here...... http://www.tp-link.com/en/support/contact/ What JamieP said about those 2 addresses is generic for most routers from most manufacturers although I've not personally had a TP Link. I'd expect one of them to work.... However I did find this http://www.tp-link.com/iq/article/?faqid=144 on the TP Link support site - make sure your browser allows pop-ups as well! Edited January 12, 2015 by VBF Link to comment Share on other sites More sharing options...
chiangrai Posted January 12, 2015 Author Share Posted January 12, 2015 Thanks for all the help guys, I will get the missus onto TOT tomorrow and hope that they can sort out. It's all way out of my league. Link to comment Share on other sites More sharing options...
VBF Posted January 12, 2015 Share Posted January 12, 2015 Thanks for all the help guys, I will get the missus onto TOT tomorrow and hope that they can sort out. It's all way out of my league. It may be your lack of experience or simply what I said about it being an OEM router above BT do something similar in UK. If you do buy a new router, it may be better to buy one from an independent source but.... MAKE SURE that TOT can supply you with the login credentials if you go this route (pun intended). without those, you'll be no further forward! Good luck...... Link to comment Share on other sites More sharing options...
JamieP Posted January 12, 2015 Share Posted January 12, 2015 If you press the "windows" key and "R" then "cmd", a window with a black background should appear. Then type "ipconfig" and look for "default" gateway. This will tell you the address you should use to access the router. Link to comment Share on other sites More sharing options...
steve187 Posted January 12, 2015 Share Posted January 12, 2015 how to here = http://www.tp-link.com/en/article/?faqid=399 Link to comment Share on other sites More sharing options...
steve187 Posted January 12, 2015 Share Posted January 12, 2015 failing that take it into tot they will set it you for you Link to comment Share on other sites More sharing options...
VBF Posted January 12, 2015 Share Posted January 12, 2015 (edited) how to here = http://www.tp-link.com/en/article/?faqid=399 I didn't find that however I think OP still needs to get to that stage....logging in seems to be the issue! Edited January 12, 2015 by VBF Link to comment Share on other sites More sharing options...
chiangrai Posted January 13, 2015 Author Share Posted January 13, 2015 Right, TOT just talked me missus through it on the phone,they also would have sent a guy around to do it for a small fee. Thanks again for the help. Link to comment Share on other sites More sharing options...
RichCor Posted January 13, 2015 Share Posted January 13, 2015 Right, TOT just talked me missus through it on the phone,they also would have sent a guy around to do it for a small fee. Thanks again for the help. You really should write the process down. Being able to change your own home WiFi Password should be something everyone should know how to do when needed. It might be OK if you're the only one using your WiFi, but if your neighbor, or the creep a few houses down, figures the password out then can becomes an issue. And it's not that difficult to enter the Web Setup of the router and change it. Just need to remember to DELETE the old entry on your PC if it won't let you update to the new password. Link to comment Share on other sites More sharing options...
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