mca Posted February 3, 2015 Share Posted February 3, 2015 I bought a new Dell laptop a three weeks ago running Windows 8.1 and McAfee antivirus. All was fine for about a week and it was absolutely flying compared to my old Dell. Now it hangs on just about every programme. Firefox and Chrome have the " script running " message on nearly every page inc.TVF and " not responding". It's hit or miss on Office 2010 and quite often "not responding". The mouse won't scroll smoothly some of the time or allow you to enter text.without constant left clicks. I use this laptop for work and have a minimal number of programmes installed. Just the anttivirus and CCleaner and as it's for work I haven't visited any dodgy sites where I might have picked up something nasty. A full scan came back as clean. I've done system restore back to the basics and it's the same. It's doing my head in and makes my old laptop look like a better option. I'm a computer idiot so any suggestions would be greatly appreciated. Link to comment Share on other sites More sharing options...
HooHaa Posted February 3, 2015 Share Posted February 3, 2015 (edited) is it a ssd or hybrid drive? and dump McAfee, its bloatware at its worst Edited February 3, 2015 by HooHaa 1 Link to comment Share on other sites More sharing options...
MrTee Posted February 3, 2015 Share Posted February 3, 2015 Sounds like a possible dodgy disk drive.. 1 Link to comment Share on other sites More sharing options...
mca Posted February 3, 2015 Author Share Posted February 3, 2015 is it a ssd or hybrid drive? and dump McAfee, its bloatware at its worst SSD. I'll uninstall McAfee. What do you recommend instead? Link to comment Share on other sites More sharing options...
mca Posted February 3, 2015 Author Share Posted February 3, 2015 Sounds like a possible dodgy disk drive.. Is there a programme I can run to check for errors? Cheers. Link to comment Share on other sites More sharing options...
MrTee Posted February 3, 2015 Share Posted February 3, 2015 Sounds like a possible dodgy disk drive.. Is there a programme I can run to check for errors? Cheers. If its a new Dell the best bet is to contact their support. 2 Link to comment Share on other sites More sharing options...
HooHaa Posted February 3, 2015 Share Posted February 3, 2015 (edited) is it a ssd or hybrid drive? and dump McAfee, its bloatware at its worst SSD. I'll uninstall McAfee. What do you recommend instead? i like avast, but others may differ, the reason i ask the ssd and hybrid question is that i had the same problem until i did this: http://www.thewindowsclub.com/disable-superfetch-prefetch-ssd these services are essentially pointless on ssd drives as they are already blindingly fast Edited February 3, 2015 by HooHaa 2 Link to comment Share on other sites More sharing options...
mca Posted February 3, 2015 Author Share Posted February 3, 2015 ^ Much appreciated Link to comment Share on other sites More sharing options...
astral Posted February 3, 2015 Share Posted February 3, 2015 Hard Disk Sentinel will give you a check on the disk (http://www.hdsentinel.com) but as suggested, if the computer is new, take it back I wonder if it is Windows? I am running Win 7 with a hybrid disk and over the last couple of days have been getting hangups. It has happened whilst I am typing this reply The cursor just hangs, and keyboard is in active but switching to a different window and back wakes it up It happens in Firefox and Open Office All very odd 1 Link to comment Share on other sites More sharing options...
Xircal Posted February 3, 2015 Share Posted February 3, 2015 Run Dell diagnostics on it: http://www.dell.com/support/home/us/en/19/Products/ Link to comment Share on other sites More sharing options...
mca Posted February 3, 2015 Author Share Posted February 3, 2015 Many thanks for all the good advice guys Link to comment Share on other sites More sharing options...
mca Posted February 8, 2015 Author Share Posted February 8, 2015 Update. Took my laptop back to the shop and apparently the Windows hadn't installed properly. Re-installed and everything is running fine now. Thanks for all the advice. Link to comment Share on other sites More sharing options...
Pib Posted February 9, 2015 Share Posted February 9, 2015 Is your Windows legit? As you know, Thai shops have a reputation for loading pirated Windows....or Windows which will not activate....maybe works fine for 30 days but since it hasn't been activated after 30 days you start getting problems, warnings, issues, etc. 1 Link to comment Share on other sites More sharing options...
mca Posted February 9, 2015 Author Share Posted February 9, 2015 Bought it from JIB in Rama 9 same as my last one so here's hoping Link to comment Share on other sites More sharing options...
Pib Posted February 10, 2015 Share Posted February 10, 2015 You should definitely be legit then since you bought the Windows separately in its original packaging. I thought maybe you may have went to one of those shops that will load-up your computer with what OS and software you wanted real cheap if you know what I mean. Also these kind of shops will usually load "generic" drivers or drivers included with Window and not the drivers specifically made for your laptop. Laptops can be very picky about their drivers. You might want to check the drivers for you model on the Dell web site and compare those to the driver versions installed....any that don't match then install them. 2 Link to comment Share on other sites More sharing options...
mca Posted February 11, 2015 Author Share Posted February 11, 2015 (edited) Cheers Pib. Very informative. Thanks a lot Edited February 11, 2015 by mca Link to comment Share on other sites More sharing options...
.png.3b3332cc2256ad0edbc2fe9404feeef0.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now