February 27, 201511 yr I get several TXT messages daily advertising stuff and even got an autocall in Thai. Is there an easy way to opt out of this?
February 27, 201511 yr Call Ais Hotline 1175, choose english and listen to the options. One of them is to stop advertising messages. It may take about a week till no more unwanted messages reach you.
February 28, 201511 yr Call Ais Hotline 1175, choose english and listen to the options. One of them is to stop advertising messages. It may take about a week till no more unwanted messages reach you. Will that turn off all messages from anywhere or just those from AIS?
February 28, 201511 yr Call Ais Hotline 1175, choose english and listen to the options. One of them is to stop advertising messages. It may take about a week till no more unwanted messages reach you. Will that turn off all messages from anywhere or just those from AIS? It turns off all messages. Also third parties messages.
February 28, 201511 yr Call Ais Hotline 1175, choose english and listen to the options. One of them is to stop advertising messages. It may take about a week till no more unwanted messages reach you. Will that turn off all messages from anywhere or just those from AIS? It turns off all messages. Also third parties messages. In my experience, it does not turn off AIS's own promotional messages and notifications but 3rd party SMS's and merchandise promotions did go away.
February 28, 201511 yr It turns off also AIS's own promotional messages. The only messages i still get, and which is ok, are warnings when my balance is running low.Last but not least, you can decide at the eservice from AIS which ads you want to delete. http://www.ais.co.th/eservice.html
May 9, 201511 yr Thanks for the advice as I have been bugged with this problem as well. Visiting AIS shops wasn't helpful in sorting it. A couple of points: 1. The e-service is pretty useless and really doesn't help. 2. Calling 1175 and selecting the switch off service works well, but you need to talk to one of their operators/advisors as well. I was fortunate that the one I had spoke excellent fluent English and it all happened.
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