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Posted

I have cancelled a visa application and requested a refund but I am unsure if they have received the cancellation or refund request. When I log into my account it show a tick next to Application completed and Delectation signed.

However book and appointment, pay for application and print application are grayed out and you can not select them, does this mean that the application has been cancelled?

Thank you

Posted

It matters little whether the application has been cancelled as the fee has been settled and is non-refundable. Though worth following up on the cancellation status of the application with an email to ensure that it's a recorded event.

Posted

It matters little whether the application has been cancelled as the fee has been settled and is non-refundable. Though worth following up on the cancellation status of the application with an email to ensure that it's a recorded event.

Sorry but that not correct, you can cancel an application at any time and you can request a refund providing the application hasn't been processed.

I'm assuming that in MaprangHolmes case that an appointment to hand in the supporting documents hadn't been made so the application cannot have been processed and thus he can request a refund.

I imagine, but don't know that as the details are greyed out the refund process is underway.

Requesting_a_Refund.pdf

  • Like 1
Posted

Yes that's right you can request a refund right up until just before you have the biometrics done. That is the cut off point. I had this situation last year with my stepdaughter where I used the wrong form. They let me complete a new form at the centre and cancel the old application and as the biometrics hadn't been done on the first application I got a refund and they did the biometrics on the second application. Can't remember about the greying out but I can say that the refund was processed quickly and efficiently so i am sure yours is underway.

  • Like 1
Posted

My experience above confirms that you can get the refund up to just before the biometrics stage and when I went with my wife last week she received the following

"To qualify for a refund of the visa fee, you must notify us in writing of your intention to withdraw the application. This must be received

Before Biometrics have been submitted and

Within 3 months and 7 days of the date the application was paid for"

It then gives details of how to claim the refund online. I can confirm that there is no problem with this.

Posted

It matters little whether the application has been cancelled as the fee has been settled and is non-refundable. Though worth following up on the cancellation status of the application with an email to ensure that it's a recorded event.

Sorry but that not correct, you can cancel an application at any time and you can request a refund providing the application hasn't been processed.

I'm assuming that in MaprangHolmes case that an appointment to hand in the supporting documents hadn't been made so the application cannot have been processed and thus he can request a refund.

I imagine, but don't know that as the details are greyed out the refund process is underway.

Which dropdown option, theoldgit, as I couldn't find one that suits? I wouldn't trust UKBA with my loose change.

You do admit to assuming the OP's progress in this application and would be nice of the OP to clarify.

Ultimately, we'll see if the funds are returned. Don't hold your breath.

Posted

Sorry but I can't remember for sure. I do remember that it was quicker than I thought it would be and that I was very relieved that it worked. I was the same as you in that I wasn't sure I would get the money back. I will be surprised if there is a problem as despite our dislike of the system it all seems to work pretty well now in terms of the application.

Posted

It matters little whether the application has been cancelled as the fee has been settled and is non-refundable. Though worth following up on the cancellation status of the application with an email to ensure that it's a recorded event.

Sorry but that not correct, you can cancel an application at any time and you can request a refund providing the application hasn't been processed.

I'm assuming that in MaprangHolmes case that an appointment to hand in the supporting documents hadn't been made so the application cannot have been processed and thus he can request a refund.

I imagine, but don't know that as the details are greyed out the refund process is underway.

Which dropdown option, theoldgit, as I couldn't find one that suits? I wouldn't trust UKBA with my loose change.

You do admit to assuming the OP's progress in this application and would be nice of the OP to clarify.

Ultimately, we'll see if the funds are returned. Don't hold your breath.

I am sure that they will refund the money, but in case of problems getting a refund one advantage of using a card is being able to do a charge back.

  • 3 years later...
Posted

Hi, I also have same case. I am from India and I also cancelled my application 15 days before my scheduled appointment, and now I am getting all buttons greyed out. 

 

I know that your case is three years old, but I would be very keen to know If you eventually got the refund or not?

Posted
2 hours ago, Aman24 said:

I know that your case is three years old, but I would be very keen to know If you eventually got the refund or not?

He told us he did, in the post before yours.

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