Seems during the day my speeds are half of what they used to be a few weeks ago.

sometimes cant even access facebook or my mail.

I use BBB in Phuket an have complained an they have reset my account a few times which seems to work for a day or 2 than....

Very much so. I use a TOT WiNet link and early morning Monday to Friday it is super. It starts slowing down on Friday evening and the weekends are patchy.

I started a downtime log in June last year for my own records. So far in 2015 I have complained to TOT 7 times and each time it eventually gets fixed, until the next time.

TOT internet downtime log.xls

I am in Pattaya and my TOT speed performance has been abysmal for at least a couple of months. There's other recent TV threads on the same topic but nothing definite appears to be causing the issues. Strangely, my tests don't show much degradation but one just has to use it to notice and the whole family is complaining. It isnt my internal network either.

very weird

http://www.speedtest.net/

ping 75 ms

down 11.23 Mbps ( i pay for 10)

up .6

But connection sucks

very weird

http://www.speedtest.net/

ping 75 ms

down 11.23 Mbps ( i pay for 10)

up .6

But connection sucks

Possibly your connection sucks to "international" websites while it's fine to in-Thailand/domestic websites as Thai Internet Service Providers (ISP) don't seem to buy enough international bandwidth/limit international speed at their international gateways.

Speedtest.net is OK for test a speed check to a close by server to check the basic speed of your connection, but don't use Speedtest.net for checking your international speed because flash/OOKLA-based testers like Speedtest.net are easily fooled by local cache servers...that is, you think you are doing a speed test to a faroff farangland server but really the speed test results are coming from a local cache server. This can give you high (bogus) download speed and ping times like the farangland server is just across the soi. Java-based testers are much less likely to be fooled. ISPs love to use flash/OOKLA-based speed testers on their website as the tester gives good results to almost anywhere on Earth...unfortunately, those results are bogus in many chases.

Plus, for video streaming you need a "steady, consistent" flow of data versus a stop & go flow....like high speed flow for a few milliseconds and then low speed flow for a few milliseconds where a speed tester just "averages" out that high and low speed flow....stop & go flow can cause pausing and disconnects for video streaming. While stop & go speed will have little affect on your browsing and emailing experience, it can really make video streaming very frustrating.

I just did a test for the first time using the Berkley http://netalyzr.icsi.berkeley.edu/learn.html that was recommended in another current thread.

It took about 5mins or so but gave me a lot of information.

It seems my up and download speeds are pretty much according to spec. BUT the quality of the line and the connections between Thailand and the US (in this case Berkley) are pretty bad. Similarrly to the rest of the globe I expect.

Probably answers my questions except for why performance seems to have become so much worse over recent months?

I can quickly download anything up to 8:00am. After 8:00 it takes 2-3 hours to download a 45 minute TV show.

I use CAT in southern Phuket.

CAT used to be much better all day long.

Have contacted CAT several times with no result.

Thinking about changing to another company. Any suggestions for another, better, more consistent provider appreciated.