Hi,

Any other note 4 users out there actually managed to upgrade their phones to Android 5 Lollipop?

I get the OTA download prompt but it continuously fails

Kies fails at 69% also.

Anybody got it working?

re

Any other note 4 users out there actually managed to upgrade their phones to Android 5 Lollipop?

nah .. and im not going to at the mo

mine started asking me a few days ago but

ive read about so many problems of people who up graded to lollipop that ill wait till they've sorted all the bugs out before I do

dave2

ps .. I saw an S6 edge in siam tv chiang mai yesterday at 29 thousand 600 baht and a galaxy tab A at 13 thousand 700 with an s pen !

Mine worked without any issues.

Upgraded mine OTA without problem.

If you can't get it to install, I'd first do a factory reset.

Upgraded mine OTA without problem.

If you can't get it to install, I'd first do a factory reset.

Thanks Chicog,

Is the factory reset based on experience? I know I read it online..

But I tried the factory reset (from menu interface) - still no luck..

20 times Ive tried now.

It might be fault in the phone then. I'd take it to the Samsung Service centre.

Anyone interested, fixed now by using ODIN

ref: http://www.sammobile.com/firmwares/download/45635/N910CXXU1BOC3_N910COLB1BOC1_THL/

My missus 3 month old Samsung Grand asked to do an update (not sure if lollipop or not) 2 weeks ago.

Made sure it was charged and then let it do its thing.

Phone was then bricked, took it to Samsung and asked them to sort it and they qouted me Bt.3000..... I was like hang on a second, it is under warranty why are you qouting me a price..... they replied no warranty for bricked phone. .

I just bought Zenfone 2's for me and the missus, my S4 can go in the bin along with the Grand and Samsung can go screw themselves.... .

Upgraded mine the day it was offered. No problem.

My missus 3 month old Samsung Grand asked to do an update (not sure if lollipop or not) 2 weeks ago.

Made sure it was charged and then let it do its thing.

Phone was then bricked, took it to Samsung and asked them to sort it and they qouted me Bt.3000..... I was like hang on a second, it is under warranty why are you qouting me a price..... they replied no warranty for bricked phone. .

You should have put your foot down.

If it was bricked by a standard update, you should be covered, and it's a piece of the proverbial for them to reflash it.

Maybe write to someone high up in Samsung and complain about it.

My missus 3 month old Samsung Grand asked to do an update (not sure if lollipop or not) 2 weeks ago.

Made sure it was charged and then let it do its thing.

Phone was then bricked, took it to Samsung and asked them to sort it and they qouted me Bt.3000..... I was like hang on a second, it is under warranty why are you qouting me a price..... they replied no warranty for bricked phone. .

You should have put your foot down.

If it was bricked by a standard update, you should be covered, and it's a piece of the proverbial for them to reflash it.

Maybe write to someone high up in Samsung and complain about it.

They had assumed you had tried to tamper with the phone by unofficial means.

Agreed, you should have put your foot down...

Upgraded my Note 4 to Lollipop yesterday no problems (so far).