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3bb internet connections dropping ranomly all day today


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Posted

anyone else experiencing this issue, I have 4x 3bb connections/accounts in the Pattaya area all experiencing random disconnects, could be pattaya related or a broader National issue

Posted

It's been ok all day in Hua Hin.

Was there heavy rain in the area today ?

could be local to Pattaya and not sure what effect rain would have, all four routers are being logged off the 3bb network about every 30 mins and cannot log back on for a similar period of time, looks like 3bb are having some issues with their authentication/login servers

Posted (edited)

Rain shouldn't make any difference but that was an excuse they used with me the last time I had an issue.

They said rain had got into the box where the cable is joined outside, I'm not convinced.

Edited by ukrules
Posted (edited)

It's been ok all day in Hua Hin.

Was there heavy rain in the area today ?

He's experiencing problems in Pattaya, so your opinion might not be very relevant in this case

Edited by coulson
Posted

It's been ok all day in Hua Hin.

Was there heavy rain in the area today ?

He's experiencing problems in Pattaya, so your opinion might not be very relevant in this case

This is why I asked if there's been heavy rain in the area.

Posted

It's been ok all day in Hua Hin.

Was there heavy rain in the area today ?

He's experiencing problems in Pattaya, so your opinion might not be very relevant in this case

This is why I asked if there's been heavy rain in the area.

Very considerate, Im sure lot's of TV users from Antartica, Mumbai, Colombia, New York and Hong Kong are lining up to ask the same counter question.......is it raining?

Posted

I've actually been having this problem with True yesterday (Thursday) and today. Wonder if the boys in green are having trouble with all their monitoring and surveillance equipment.

Posted

3BB drops regularly for me anyway (in Chiang Mai), but for the past hour or almost every site is timing out. Thai sites as well as Facebook/Google/Youtube are accessible but that's about it.

Posted

I can confirm these issues on 3bb and to be more specific it is affecting European sites.

Singapore and US servers seem fine.

Several European based servers I manage are unaccessible on 3bb but running fine and work on true/dtac.

Some sites you would think are European (bbc, google.co.uk etc) actually have servers around the world so working ok.

3bb support have said they are having issues and expect to be another couple of hours at least.

Having said that, just switched back to 3bb and all working again - maybe my call told the engineers where to look for the problem so they could fix it!

Posted

I can confirm these issues on 3bb and to be more specific it is affecting European sites.

Singapore and US servers seem fine.

Several European based servers I manage are unaccessible on 3bb but running fine and work on true/dtac.

Some sites you would think are European (bbc, google.co.uk etc) actually have servers around the world so working ok.

3bb support have said they are having issues and expect to be another couple of hours at least.

Having said that, just switched back to 3bb and all working again - maybe my call told the engineers where to look for the problem so they could fix it!

the 3bb issue I was having was that the routers connection was being dropped from the 3bb authentication/gateway servers and that was happening on all 4 routers (separate accounts) it took about 30-60mins to get the connection back

Posted

From 16h today to about 18h , sites outside Thailand were timed out , on TOT up north.

Thai sites and youtube (??) were ok. Did some-one step on the outgoing cable in Bangkok?

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