Cant Delete Virus

[skippybangkok]

Have Avast (free) on my mac, always pops this up, but cant find or delete the file myself. And, when using full system scan, says all is well. Avast bug, or something to worry about?

[phazey]

It's in your mail app inbox, or another mail folder.

[thrilled]

Oh NOOOO.you just infected everyone on Thaivisa,ouch.Just joking everyone.

You might actually not have A virus even though your computer says you do.

[skippybangkok]

Oh NOOOO.you just infected everyone on Thaivisa,ouch.Just joking everyone.

You might actually not have A virus even though your computer says you do.

Lol....

i have both apple mail, and in a fit of stupidity bought Outlook too. Searched both, and can't find the file nor the sender.

i guess its a Avast bug.......

Deleted Avast, using SOPHOS now

[johnnynmonic]

You don't have a virus. Avast is just detecting a spammy email in your IMAP Mail app. Delete the email and you'll quit getting the warning.

[johnnynmonic]

Oh, by delete it, I mean log in to gmail or whatever in the browser. Hunt down the offending email, and you'll be fine. It's probably something from months or years ago that you never opened and never deleted, but Mail syncs with your whole inbox, so Avast found it.

[recycler]

Try ClamXav, also free and has until now always been able to find and remove infected files for me.

Also make sure you completely remove the email from your email server, it may resync the file.

[gregk0543]

Just go into your email and delete the email. It is the attachment that has a virus in it. That zip and .js reference is what it is alerting you too.

Delete the email and attachment and all will be fine.

Try Sophos antivirus too if in the mood.

It does not look like a big problem. That .js attachment will not infect a mac, only a pc if you open it on a PC.

Edited August 11, 2015 by gregk0543

[Tchooptip]

http://www.macworld.co.uk/feature/mac-software/mac-antivirus-internet-security-software-malware-review-3523842/

IMO a rather good link

[skippybangkok]

Cheers.... searched in all mail directories, including on line - not found

deleted SOPHOS already, hangs.

Re-installed AVAST, lets see how it goes.

[FredNL]

Get Norton Security !!! I'm using it for some 20 years.

www.norton.com

You will pay something but it is worth it.

I am using Norton Security with online Backup on all the computers at my office and at home. Also on several macs for the "design department".

We just can't infect our customers with corrupt files.

You can also let the guys from Norton install it for you (remote controlled). If they can't delete the virus you will have Norton for free !!!

[rakman]

Try ClamXav, also free and has until now always been able to find and remove infected files for me.

Also make sure you completely remove the email from your email server, it may resync the file.

Clam is now asking for donations to go beyond 30 days support

[bubba]

The virus that Avast has detected in your mail message, js:decode-cap [tri], is a Windows only virus, so no worries anyway if you are using a Mac.

By the way, if you are using Mail to delete the message, Avast will warn you again when it moves the message to Trash. Just empty Mail Trash and it will be gone forever.

[fang37]

Confess! You have been watching PORN!

[VerbalKint]

Why use virus software ?

[skippybangkok]

Thx.... Problem gone

[stgrhe]

Avast free is a shitty anti-virus software. I've had it before on Windows machines and it plays a lot of tricks. Noe-a-days I use Bitdefender and that sops every nasty bug.

[DaveBKK]

You don't need anti-virus for Mac. Just don't download pirated / dodgy apps and you'll be fine. OSX also has built in anti-malware protection via Xprotect (background) and Gatekeeper.

[bubba]

That's very true, Dave. But there can also be malicious code out there that somehow sneaks things in. For example, I found that I was getting strange re-directs to web sites that I had not requested. Looking around, I found a Chinese DNS host file had been put into my System folder, thus preventing my own entry of DNS settings and hijacking me to sites. I have absolutely no clue how it happened and it was only on my Macbook Air, not on my other devices. And that with Avast running in the background.

[crasala]

Before you think you don't need to protect yourself against malware on a mac you may wish to check this out.

I have an iMac and I run anti-virus software. To believe you are safe because you use OS X is foolish.

http://www.macrumors.com/2015/08/17/os-x-10-10-5-tpwn-vulnerability/

[DaveBKK]

The point is, anti-virus protects against a specific type of malware. The exploit you pointed to in mac rumors your anti-virus WOULD NOT PROTECT AGAINST. Apple will deploy a patch to protect you. Again the DNS redirects....your anti-virus did not protect you.

Anti-virus programs are essentially useless on a Mac. They won't protect you against unknown exploits before Apple patches. You're just wasting system resources and processor cycles.

[wooloomooloo]

I wouldn't waste money on Norton or any other antivirus software on a Mac. If I encounter a problem then I'll deal with it.

Never had to, so far.

[manarak]

Apple users aren't even capable of understanding the messages displayed by their antivirus system.

[skippybangkok]

Apple users aren't even capable of understanding the messages displayed by their antivirus system.

Einstein has arrived