Toyota Thailand's website is not helpful. Anyone know if an English owner's manual is available - and where I might obtain it?

Thank you.

http://www.toyota.co.th/red/en/faq_detail....=45&title=1

Question

Request for Owner Manual English version

Answer

1. Can ask for english version with salesperson when make booking.

2. Contact our service center where you conveniene

http://www.toyota.co.th/red/en/sale_network.asp

Toyota sale network

http://www.toyota.co.th/red/en/faq_detail....=45&title=1

Question

Request for Owner Manual English version

Answer

1. Can ask for english version with salesperson when make booking.

2. Contact our service center where you conveniene

http://www.toyota.co.th/red/en/sale_network.asp

Toyota sale network

Thank you. Will give #2 a shot when I next "conveniene".

Ted,

I have the English Owner's manual for my (actually my wife's) Vios, which I bought new in 2003, so it looks like it is the one you are looking for. I had requested it from the dealer when I bought the vehicle new, and all I can say is that it was a very big pain in the ass getting it. I had paid cash for the vehicle, and found that as soon as the money exchanged hands the dealer no longer had any interest in helping me. Toyota Thailand's web site was a waste of time and filled with nothing but dead links, and in general nobody at Toyota Thailand was at all interested in providing me with any customer satisfaction. I could not find any way to contact Toyota's headquarters in Japan using the internet. What I did do was go to the Toyota USA customer service web site, and I had a very nice e-chat with a very nice Toyota representative there. He did tell me that this was out of his jurisdiction, but he did try a few things at his end to see if he could contact someone at Toyota Thailand. Even he did not have any luck with them. I then made a print out of our converstion and put it in an envelop and snail mailed it to Toyota's headquarters in Japan. I heard nothing back and had pretty much forgotten about it, but about 2 or 3 months later I got an envelope from Toyota Thailand with the owner's manual in it, but nothing else. No letter from them or anything. I can only assume that Toyota Japan forced them to do it.

I sure hope they have gotten better with their customer service, but I kinda doubt it. If you live in Bangkok and can do this over the phone, you may want to call them and give it a try. I did not because I live in Lamphun and phone calls to Bangkok can be pretty expensive. Or if there is a dealership near you who is interested in providing some customer service, especially if you take your car to them for service, that would be your best bet. But if you don't want to bother going through any of that, just PM me and we can make some arrangements for me to make a photocopy of it and I can mail it to you. Or I can even just scan specific pages that you are interested in and email them to you, since the book has 208 pages and like most owner's manuals most of these pages are really not important. I will also say that also I bought a Honda Phantom motorcycle, and the dealer bent over backwards in getting me the English owner's manual for that vehicle. From my experience with Toyota, my next car may be a Honda.

Higgy