Hello!. Has anyone experienced slow and unstable AIS fibre in this week? almost 4 days

I live in a condo in Bangna, the owner offered me 10Mbps internet for 430Bth/month. In the first two weeks it worked very well but after that there were some problems, sometimes the internet shut down for 2-3 days or unstable. I told the owner and everytime he said he would call to AIS but nothing happened i had to wait until it back to normal.

I want to know those causes come from AIS or because the owner shares his internet to many rooms. I'm planning to upgrade my internet if the problem is AIS i will think about another ISP, and if it comes from the owner i will ask for a separate fibre from AIS.

I play MMO games(currently a game in China), watch movies and sometimes download offline games, i'm satisfied with 10Mbps when it works as it should :D. What do you think 20Mpbs or 30Mpbs i should upgrade?.

This is my current speed. Even hard to load youtube.

How is the service delivered to your condo ? Your own modem, Lan, wi-fi.

52 minutes ago, maxpower said:

How is the service delivered to your condo ? Your own modem, Lan, wi-fi.

I haven't asked the owner about his internet speed, i think i will do it tomorrow.

I use PC connect  ethernet to a Tenda N300 router, i think the modem is a Chinese brand name Hi Tube HT-M210Q (The owner gave me both of them)

I use my phone to check the wifi it's the same problem. Every room has a private wifi with password. When i tried to connect ethernet direct to modem to check the problem is router or not but it did not work, my pc did not receive network i had to connect to the router.

 

If you are in this condo long term then its best to have your own ISP account if the owner and existing cabling will allow.  Would be interesting to know how the owner distributes and controls the service and how much load he has placed on it.

12 hours ago, maxpower said:

If you are in this condo long term then its best to have your own ISP account if the owner and existing cabling will allow.  Would be interesting to know how the owner distributes and controls the service and how much load he has placed on it.

Is it possible to set up a new internet for me on the AIS fibre of the owner. I'm scared set up a new fibre could break wall or something he will be unhappy.

I also had problem with AIS last few weeks. They activated IPv6 and put all home basic user behind a NAT and don't give you a public IP anymore. I have called them to switch off IPv6 and now it works better but I am still veyr unhappy that they only give you a public IP with the PRO package which costs around 30% more.

I've been having problems with AIS fibre since the beginning of December. They argue there's nothing wrong, then they correct it, and then the problems come back 2 days later.

I'm on AIS 15/5, no obvious internet problems over the weekend. Sounds more likely to be a problem with the owner trying to spread things too thin. Best to ask the owner if he's OK for you to set up your own connection... AIS fibre will be able to tell you instore if your address is compatible. Since they're postpaid contracts they'll probably want some sort of proof of long stay visa or WP to set it up.