Competent, knowledgeable computer repair -advice

[Neilcnx]

Hey:

 

I am living in Yasothon and have a  computer 8-10 years old. As far as I know, there are two computer shops in town that have repair personnel; one slightly better than the other. I have to believe there is such a person that does not work in one of these 2 shops and may have a private clientele from word of mouth. What a bonus if they speak English.

 

I am having some problems and can't get correct solutions or options that do not involve an expensive upgrade.

 

[JamJar]

Perhaps you can describe the issue, together with the brand name and model number of your computer.

[CharlieH]

Not forgetting we also have an IT forum which has a wealth of knowledge that you can tap into.

[Neilcnx]

Hey guys,

 

Thanks for your reply.

 

I will pose the question on the IT forum ... just thought there would be more info locally.

 

The issues need to be discussed in person, I would have to disassemble the computer to provide the info you suggest.

[Rc2702]

Take a few images of CPU and open the OS settings to view etc and whack as much info as you can in IT forum and I'd be surprised if that forum is not awash with trouble shooting suggestions. A+ forum.

[Neilcnx]

I'm not sure what you mean by opening the OS settings.

 

I have 2 1 gig ram cards that have been working together for a long time. Some time ago the system started shutting down. I was advised by a trusted tech in Chiang Mai that it was over heating and I should take off the side of the box and run a small fan. This worked until about 2 weeks ago when it started shutting down after about 15 min consistently.

 

I went to a repair shop and the tech told me that one of the ram cards had died. He took one out and and left me with 1 gig. When I got home, i couldn't open Windows. He then told me that it was my keyboard???. I bought a new keyboard and the computer is no working with 1 gig. before I left, I seem to remember him saying that he was going to luam gon the ram. I took that to mean that he set the computer up to recognize only 1 slot.

 

I then went to another tech who found that the  ram card was not dead but i could now use either one but not both. He did not understand my attempt at explaining that the former tech could have possible changed the ability to see only one card slot. I can put both 1 gig cards into the slots  but only see 1 gig of ram.l

 

I hope my description is clear and I thank you for replying. Do you have a suggesting on what I should do next? I would greatly appreciate your advice. Btw, i could not find a place on the IT forum to open a new topic.

 

 

[Get Real]

You can try to go to the small shop in the area of Nanaphan Plaza. It´s on the small backroad in where you also find many small shops with clothes.
He can speak and understand some english anyway. Otherwise there are none!

[Michael Hare]

With a computer 8-10 years old, I wouldn't even bother trying to get it fixed. I would buy a new one instead. 

[Neilcnx]

Thank you for your reply.

 

 

[Neilcnx]

20 hours ago, Get Real said:

You can try to go to the small shop in the area of Nanaphan Plaza. It´s on the small backroad in where you also find many small shops with clothes.
He can speak and understand some english anyway. Otherwise there are none!

This is the first actionable suggestion. Thanks... I will go there.

[Get Real]

Just now, Neilcnx said:

This is the first actionable suggestion. Thanks... I will go there.

Like other people say a 8 year old computer can be in need of change, but this man and place also sells used computers for a good price.
I once not so long ago got a price of 7000 bath for a complete towerbox with i7 processor, 8gb ram, 500gb HD and 1 gb graphic. I consider that quite cheap.

[Neilcnx]

Thanks, we know where that is.  My wife is going to stop by on the way home from a meeting in town to find the place and work out a good time when the tech can check it while I'm there.

[Neilcnx]

My wife went to Nanaphan Plaza and was unable to find the shop. I called Nanaphan Plaza. and they gave me the number for AEC computers that only sell windows 10. Is it possible that you can find a phone number for the shop you're referring to or at least a name.

 

Would really appreciate your help with the.

 

Neil

[Neilcnx]

To update and thank those who chipped in, I did find not only 1 competent computer tech but several trained including 1 who is a computer engineer.

 

There is a computer section at the newly finished Porn Wittaya variety store who recently moved from there former location at the same corner. if you Google "porn wittaya yasothon" you will find a map and directions. Or call 045-714-751-4

 

What they did was install a newer version of my old main board; backed up my entire hard drive and moved the whole thing - including Windows 7 onto the new mainboard. They ordered the board (available in Yasothon) and called me when it arrived. I took my cpu in and it was ready in about 24 hours. My problem was that I was down to 1 gig of ram because of a bad chip in my old board. 1 gig of ram was not enough for several programs to work properly. So now, instead of the 2 i used to have, i now have 3 gigs at a total cost of 2,500.

 

I highly recommend these guys. One speaks english very well and the 2 or 3 others can get their point across.