Wiggy Posted March 30, 2017 Share Posted March 30, 2017 Hi, I've just booked my Civic RS in for it's first service (seven months old) on Saturday. I told them that there's a slight problem with the A/C, in that it doesn't work 100% of the time and gets very warm in the car on some occasions. They said that if they needed to check the A/C on top of the service then I wouldn't get the car back until Tuesday! Three days seems an excessive amount of time for this. Has anybody else experienced this type of thing? I guess getting a replacement car for three days would be wishful thinking. Thanks in advance. Link to comment Share on other sites More sharing options...
transam Posted March 30, 2017 Share Posted March 30, 2017 B-Quik do A/C on the spot... Link to comment Share on other sites More sharing options...
Wiggy Posted March 30, 2017 Author Share Posted March 30, 2017 6 minutes ago, transam said: B-Quik do A/C on the spot... True, but I'd rather get it done under warranty than have to pay. Link to comment Share on other sites More sharing options...
transam Posted March 30, 2017 Share Posted March 30, 2017 1 minute ago, Wiggy said: True, but I'd rather get it done under warranty than have to pay. Then you are stuck with the wait.... Link to comment Share on other sites More sharing options...
Wiggy Posted March 30, 2017 Author Share Posted March 30, 2017 6 minutes ago, transam said: Then you are stuck with the wait.... Again, true, but doesn't it seem a bit much? Perhaps they sub-contract their A/C work out to someone else, but it's a big BKK dealership so I find that surprising. Link to comment Share on other sites More sharing options...
transam Posted March 30, 2017 Share Posted March 30, 2017 1 minute ago, Wiggy said: Again, true, but doesn't it seem a bit much? Perhaps they sub-contract their A/C work out to someone else, but it's a big BKK dealership so I find that surprising. Perhaps they do....Sadly you are in their hands....But thinking about it, a newish ride with an A/C problem could be a very expensive fix, if l were you l would stick with the wait... Link to comment Share on other sites More sharing options...
Wiggy Posted March 30, 2017 Author Share Posted March 30, 2017 6 minutes ago, transam said: Perhaps they do....Sadly you are in their hands....But thinking about it, a newish ride with an A/C problem could be a very expensive fix, if l were you l would stick with the wait... Thanks, Trans, you're probably right. Link to comment Share on other sites More sharing options...
Kwasaki Posted March 30, 2017 Share Posted March 30, 2017 53 minutes ago, Wiggy said: but it's a big BKK dealership so I find that surprising. So do l, obviously not a good one, go to another dealership can't be that difficult in Bangers. Link to comment Share on other sites More sharing options...
Wiggy Posted March 30, 2017 Author Share Posted March 30, 2017 12 minutes ago, Kwasaki said: So do l, obviously not a good one, go to another dealership can't be that difficult in Bangers. Thanks. Yes, I may well do that. I figured taking it to where I bought would be logical, but TIT. Lol. Link to comment Share on other sites More sharing options...
shady86 Posted March 30, 2017 Share Posted March 30, 2017 Try bargain with them to loan you a car for 3 days? Based on my experience, they can do the servicing one day as long as parts are available. You might want to check if parts availability is the one holding the service time. Link to comment Share on other sites More sharing options...
Kwasaki Posted March 30, 2017 Share Posted March 30, 2017 53 minutes ago, shady86 said: Try bargain with them to loan you a car for 3 days? Based on my experience, they can do the servicing one day as long as parts are available. You might want to check if parts availability is the one holding the service time. A first service & A/c check, come on the Honda dealer is a joke l would report them to Honda's head office in Bkk. Link to comment Share on other sites More sharing options...
canthai55 Posted March 30, 2017 Share Posted March 30, 2017 Just maybe ... drop off car Saturday. Do the service, check the AC. Work Sunday ? If not, get parts Monday. repair and return Tuesday. No need to immediately P and M about poor service. Only person who knows is the OP, and this info was not supplied. Link to comment Share on other sites More sharing options...
Ace of Pop Posted March 30, 2017 Share Posted March 30, 2017 Who did You speak too, thats OTT. Check Airs about 10Mins Link to comment Share on other sites More sharing options...
Wiggy Posted March 30, 2017 Author Share Posted March 30, 2017 It hasn't gone in yet. It's due this Saturday, and therefore no diagnosis yet so I'm wondering why the three days. If I'm not happy with answers to questions Saturday then I'll take it somewhere else. They are saying it'll take three days to diagnose which I find weird. They are closed on Sundays. Link to comment Share on other sites More sharing options...
canthai55 Posted March 30, 2017 Share Posted March 30, 2017 So three days is now two days .... Link to comment Share on other sites More sharing options...
Wiggy Posted March 30, 2017 Author Share Posted March 30, 2017 31 minutes ago, canthai55 said: So three days is now two days .... Saturday - drop off 9:30am, Monday - all day, Tuesday - pick up 4pm. I make that three days. Or, four days without a car, if you include Sunday. Link to comment Share on other sites More sharing options...
Wiggy Posted March 30, 2017 Author Share Posted March 30, 2017 13 hours ago, Ace of Pop said: Who did You speak too, thats OTT. Check Airs about 10Mins The service manager. It is OTT, Ace. But TIT. I'll be sure to check the mileage before I drop it off - you never know what they might do with the car for four days (if you include Sunday). Link to comment Share on other sites More sharing options...
Ace of Pop Posted March 31, 2017 Share Posted March 31, 2017 So Hondas Service time for 1st service is all day,not 2hrs. Recon Kawasaki was. Spot on.[emoji353]️Sent from my iPhone using Thaivisa Connect Link to comment Share on other sites More sharing options...
cooked Posted March 31, 2017 Share Posted March 31, 2017 We had the same problem with Nissan. After doing 7 services (three years) I realised that they hadn't done an A/C check, made a remark about the tyres, or indeed anything else that isn't actually on the service check list. So next service, I asked them to check the A/C as it wasn't working too well (you don't notice initially) and we were kept waiting for two hours. Then we get: "finished tomorrow, will cost ฿2000" , followed by "three days, we need a specialist". The sil came to get us, when we went back with him in the evening to retrieve forgotten shopping, we were told it had been fixed, no cost. Regular service dealerships seem to go into a panic when you ask for something out of routine, the B-Kwik alternative seems to be the way to go. Link to comment Share on other sites More sharing options...
Ace of Pop Posted March 31, 2017 Share Posted March 31, 2017 I took a new Accord for Second Service done in 2 Nescafé and 3 Biscuits,then told there a nail in the rear ns,and I should fix it.He learned a few new words He never Realized you can't release an unroadworthy vehicle .They went over the road to B Quick to fix it.New Manager now I'm toldSent from my iPhone using Thaivisa Connect Link to comment Share on other sites More sharing options...
Wiggy Posted April 1, 2017 Author Share Posted April 1, 2017 Update: I emailed Honda yesterday. They replied quickly asking for more details which I provided. They wrote back saying someone would call me. Later, an English speaking service guy called me from the dealership. Very apologetic he asked me to bring the car in and said they should be able to turn it around in a day. The car is with them now and they'll call me at noon with an update. Link to comment Share on other sites More sharing options...
transam Posted April 1, 2017 Share Posted April 1, 2017 2 minutes ago, Wiggy said: Update: I emailed Honda yesterday. They replied quickly asking for more details which I provided. They wrote back saying someone would call me. Later, an English speaking service guy called me from the dealership. Very apologetic he asked me to bring the car in and said they should be able to turn it around in a day. The car is with them now and they'll call me at noon with an update. Excellent, but if they say it just needed topping up you must question that as a 100% OK system does not lose gas in such a short time.. Link to comment Share on other sites More sharing options...
Wiggy Posted April 1, 2017 Author Share Posted April 1, 2017 Just now, transam said: Excellent, but if they say it just needed topping up you must question that as a 100% OK system does not lose gas in such a short time.. Thanks, yes, I'll be keeping an eye on it as it could well have a leak. Link to comment Share on other sites More sharing options...
transam Posted April 1, 2017 Share Posted April 1, 2017 3 minutes ago, Wiggy said: Thanks, yes, I'll be keeping an eye on it as it could well have a leak. Remember it is a pressurised system, if you have a "real" leak it will de-pressurise in a very short time, your system does not have a "real" leak, may have a minute leak IF it is low on gas.. Link to comment Share on other sites More sharing options...
Wiggy Posted April 1, 2017 Author Share Posted April 1, 2017 8 minutes ago, transam said: Remember it is a pressurised system, if you have a "real" leak it will de-pressurise in a very short time, your system does not have a "real" leak, may have a minute leak IF it is low on gas.. Thanks again. More than likely low on gas (maybe an oversight at the factory?) It tends to stop working when in heavy/slow traffic. If I rev the engine for a bit it gets cold again. Not a massive problem but annoying nonetheless. Link to comment Share on other sites More sharing options...
transam Posted April 1, 2017 Share Posted April 1, 2017 1 minute ago, Wiggy said: Thanks again. More than likely low on gas (maybe an oversight at the factory?) It tends to stop working when in heavy/slow traffic. If I rev the engine for a bit it gets cold again. Not a massive problem but annoying nonetheless. Hmmm, does the A/C "rad" have it's own electric fan....? Link to comment Share on other sites More sharing options...
Wiggy Posted April 1, 2017 Author Share Posted April 1, 2017 18 minutes ago, transam said: Hmmm, does the A/C "rad" have it's own electric fan....? Not sure. I did look up the symptoms online yesterday and that was one of the suggestions - that the fan might be faulty (if it has one). Link to comment Share on other sites More sharing options...
.png.3b3332cc2256ad0edbc2fe9404feeef0.png)
Recommended Posts
Archived
This topic is now archived and is closed to further replies.