markt42 Posted April 28, 2017 Share Posted April 28, 2017 I have completed the online application form for a visitor visa for the UK, my payment is getting refused at the payment page saying insufficient funds or wrong card details. I have tried 4 different cards registered in Uk and Thailand and the same result. There is no way to contact VFS (which is crazy) so i wondered if anyone else has had this problem. I have called the banks who say the cards are fine and no payment was requested....any ideas? Link to comment Share on other sites More sharing options...
theoldgit Posted April 28, 2017 Share Posted April 28, 2017 I'm pretty sure that VFS don't actually process card payments, I believe they use World Pay. Link to comment Share on other sites More sharing options...
markt42 Posted April 28, 2017 Author Share Posted April 28, 2017 yes you are correct, world pay cant help as they can only deal with their customers ie VFS. I am hoping its just a glitch that will be sorted out i was just wondering if anyone else had had this problem. Link to comment Share on other sites More sharing options...
CharlieH Posted April 28, 2017 Share Posted April 28, 2017 What currency are you trying to pay in ? Link to comment Share on other sites More sharing options...
Tony M Posted April 28, 2017 Share Posted April 28, 2017 Get someone else to try with their card. Anyone can pay the fee. You can then pay them back. Link to comment Share on other sites More sharing options...
markt42 Posted April 28, 2017 Author Share Posted April 28, 2017 2 hours ago, CharlieH said: What currency are you trying to pay in ? The fee is in us dollars, its strange because its refusing payment by paypal as well so i'm guessing its a problem their end. Contacted worldpay and they cant help. Link to comment Share on other sites More sharing options...
markt42 Posted April 28, 2017 Author Share Posted April 28, 2017 19 minutes ago, Tony M said: Get someone else to try with their card. Anyone can pay the fee. You can then pay them back. Yes thats a good idea and my next plan. The whole application is much more involved than last time i did it. Link to comment Share on other sites More sharing options...
CharlieH Posted April 28, 2017 Share Posted April 28, 2017 Seems very much like a tech gliche if it wont do Paypal either. Hope it rights itself for you soon. Not a good outlook right on top of the weekend. Link to comment Share on other sites More sharing options...
steve187 Posted April 28, 2017 Share Posted April 28, 2017 try a different browser 1 Link to comment Share on other sites More sharing options...
markt42 Posted May 1, 2017 Author Share Posted May 1, 2017 I got a friend to try with their card from the UK and it went through first time, it must be the IP address where i am in Africa thats causing the problem. Its strange because i dont have a problem with other payments but anyway job done. Thanks for your comments. Link to comment Share on other sites More sharing options...
steve187 Posted May 1, 2017 Share Posted May 1, 2017 use a vpn, always wise from Nigeria Link to comment Share on other sites More sharing options...
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