It'd be great if an insider could explain exactly how the online reporting system works and how it interacts with the TM30 address database.
I'm really interested in how it determines that the address your condo office submitted via online TM30 is your "permanent address".
Is it defined by property type and null check-out date, or some other protocol?' I've done five online reports in the last year or so and at least two of them were after hotel stays where they confirmed a TM30 was done.
All were accepted by CW bar one: I didn't know about the pre-fill option and oniited the "Serviced Residence" part of my condo's name. It was subsequently accepted after I resubmitted with the condo's full name.
Also curious as to whether or not the process is semi-automated as some have suggested in other posts, or if it's all done by a human.