It has already been a few months since banks renounced internet payments, unfortunately.
Now, apart from a physical visit to the bank branch, only the option via the phone app exists.
Today I wanted to use that for the first time, I had to transfer an insurance premium from the SCB to Bangkok Bank.
But that didn't go according to plan, after filling in all the details and pressing the 'Done' button, I wanted to take a snapshot of the transaction but then I got a message from the bank saying that is not allowed.
It seems the payment was not made.
My question is, is that normal, are you not allowed to take a picture of the transaction for your own proof of payment?
Who has experience of this?
Translated with www.DeepL.com/Translator (free version)