Play with the system. I got rejected because my extension expire date was not matching their system. They had under consideration date in it, so when I reentered my details and put in April 12 instead of March 13 which is my expire date all was good. Someone not so smart there as i had to change my tm 30 also 2x. Happily, its working again now. The PDF file generated on the web has empty spots, arrival card etc. So don't worry about that as long as it gets approved. Just be smarter than they are which should not be so hard.