Has anybody been able to get through to the Pensions office on the number provided :-Telephone: +44 (0) 191 218 7777
I tried 3 times yesterday and once today , I get as far as welcome to the blah blah , first time I got as far as the press a number then complete silence for a minute , the other 3 times it is " welcome to the etc " then complete silence for as long as you choose to keep the line open.