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chilly07

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  1. Bear in mind facial recognition is hit and miss and v unreliable.I have never been able to work BB's facial recognition since installed by my branch for many years. 'take off face coverings' includes glasses makes it impossible to follow subsequent instructions
  2. Krungsri works for me Neither PEA or PWA apps have ever worked for me. I use PEA on line and pay PWA at their office
  3. BB facial (farcical) recognition doesn't work. Sooner they recognize this and revert to 2 factor authentication the better. BB instructs you to take of glasses and then blink and turn head when instructed visually which of course I cannot see because I have taken of my glasses!
  4. And BB's facial recognition doesn't work after they have set it up. Now NatWest bank are also introducing biometrics for which I have to travel to my local branch in the UK! And it's becoming increasingly difficult to transfer aps to a new phone! And many banks are closing there on line non app access. There has to be better ways of combatting mule accounts and scams than biometrics which don't work!
  5. Yes Jomtien is asking for copy of landlords ID, copy of landlords land registry for rented property and copy of land registry for their own residence all for a student extension
  6. How do you set up facial recognition in the UK when you live in Thailand and run the risk of the UK bank closing, your account because you live in Thailand?
  7. Does facial recognition work for you re BBL. It doesn't work for me?
  8. Then of course they insist on facial recognition, taking off glasses,(can't read the screen) blinking, smiling, head turn, all of which in the correct light which of course never works! Last time I went to Krungsri following a message to set up facial recognition my bank didn't know what to do!
  9. Track and trace is the only reliable method taking 7/10 days. Otherwise hit and miss especially with official mail who refuse to use track and trace.
  10. Facial recognition has never worked for me at BB since an upgrade required blinking smiling and head turn. Before that it worked intermittently. Now my UK bank asks for biometric approval for their app on a new phone!!!
  11. Due to transferring on w/e plus 2 bank holidays in Thailand! I transfer via Wise to BB and it's never been instantaneous -always the next day by 2.15 excluding w/e and bank holidays
  12. Since DWP outsourced mailing to a Belgian company I have never received a POL letter so I email relevant docs ( last time my postal vote confirmation) once a year and get an email back from DWP
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