Get your story right about what I actually said and try again.
I have no personal experience of health insurance claims, i.e. claims of my own, that's what I said. According to your posts here, it seems that you have no personal claims experience, just a couple of "friends'" "stories".
I do have many years of experience in the insurance industry, here and in the UK, including general claims and life claims so I do know, forensically, how those claims are processed and what the stats on successful claims are. That's also what I said.