Yes, I did. Why are you asking something that stupid. If not, how do I know the topic? Very stupid question.
It is like that here, but many of the people on this forum, apparently including you, have difficulties understanding the difference between Thailand and you home country. You just have to forget how things are done where you come from. This is Thailand, here they change from one day to another, different branches in the same bank can have different rules. Just to accept it if you should stay in Thailand.