Booked biz class UK to Bkk with Qatar and paid for seat reservations. No problem on fist leg but on checking in online noticed reserved window seat changed for one on the middle on the 2nd leg from Dohar, no notification or choice offered. Due to plane type change. Went to check in 5 hours early as could not get through to them, got last window seat.
So applied for a refund of the 2900 baht as they had not bothered to have given me another window seat when they could have or offered me a choice, as well as no notification of the change. First they agreed and said I would get the refund in 28 days, then after a few weeks said no as the seat I did get (no thanks to them) was similar to the one I paid to reserve. I ended up contacting the head of customer service in Dohar, still no refund. Lesson learned don't waste money reserving seats as they can just ignore it and you do not get what you paid for. In any case after one cancellation, 3 departure time changes, 2 plane type changes and abysmal boarding, with everyone stuck on the loading bridge for 30 mins at Dohar waiting for the cleaning to end, not going with them again. The food was terrible as well!