Skip to content
View in the app

A better way to browse. Learn more.

Thailand News and Discussion Forum | ASEANNOW

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Brit Undergoes Brain Surgery After Songkran Stroke

A British teacher living in Thailand required emergency brain surgery after local doctors initially dismissed his severe symptoms as a hangover following Songkran celebrations in Chiang Mai. Michael Batten, 36, woke on April 14 vomiting, in pain and feeling “extremely dizzy” before later being diagnosed with an ischemic stroke and dangerous swelling on his brain.

Get today's headlines by email image.png

Michael, originally from Lightwater, Surrey, said he believed he was suffering his first migraine after celebrating the Thai new year. After struggling to breathe, he attended a local hospital in Chiang Mai, where doctors reportedly suggested he was hungover and sent him home with paracetamol and ibuprofen.

He said: “They kind of downplayed it - ‘you’d had a few drinks’. But I didn’t even drink that much, I was home by 10pm.” Michael returned home but spent the next three days “screaming in pain” before seeking treatment at the private Chiangmai Ram Hospital. Following a CT scan, a nurse informed him he had a brain tumour before doctors ordered an MRI scan to determine whether it was benign or cancerous.

Doctors later told him he did not have a tumour, but had suffered an ischemic stroke and had a 4.5cm shadow at the back of his brain. Michael said the diagnosis was particularly traumatic for his family after his father died unexpectedly from a stroke in 2020.

IMG_1957.jpeg

Picture courtesy of Daily Mirror

He was then rushed into surgery for a craniotomy, a procedure involving the removal of part of the skull, after doctors discovered dangerous swelling in his brain. Michael recalled doctors telling him that part of his brain “fell out to breathe” once the skull section was removed.

When he regained consciousness, Michael could not recognise anyone around him and was initially unable to speak. Although he has since regained the ability to communicate and walk, he has been left with brain damage affecting his motor skills, co-ordination and sense of direction.

The complications may prevent him from returning to activities including seven-a-side football and coaching basketball at his school. With part of his skull still missing, he said doctors warned that any blow to his head could be fatal.

Michael is also facing medical bills of around GBP16,000 after his insurer reportedly asked him to first settle costs directly with the hospital while they review his medical records, before any decision on paying his claim. He claims the hospital is withholding his passport because of the unpaid bill, leaving uncertainty over whether he can travel to visit his mother in the UK later this year.

The Daily Mirror reported that A GoFundMe page organised by a friend has raised more than GBP10,000 towards his recovery and treatment costs. Michael said he hoped his experience would encourage others living abroad to review their insurance coverage and seek support when needed.

Join the discussion? image.png

Already a member? image.png

image.png Adapted by ASEAN Now Mirror 15 May 2026

User Feedback

Recommended Comments

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
3 hours ago, damo1967 said:

The UK grub... and for the record, I donated NOTHING for this pathetic non-man who can not handle or take care of his own life.... PATHETIC excuse for a MAN

Can't you read? He didn't set up the GFM and nobody asked you to donate.

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
2 hours ago, Brettoj said:

That’s why I self insure. Insurance companies here look first to not pay it out!

Nonsense, again. If only for PR reasons, insurers want to settle claims - as they do with 90% of them.

klaikangwon Senior Member

klaikangwon

Member

Insurer probably shifty.

This is not sort of claim they expected when insuring 36 year old tourist, and it expensive, so they dont want to pay.

But as stroke in fact unexpected and unpredictable event by definition - you CANNOT have "pre-existing stroke"... - they know they have to pay. So, they are yanking him around to buy their lawyers time to find some other reason why they don't pay maybe.

And in meantime he gets kidnapped by foreign state steal his passport, which outside Thailand hospital is only done by North Korea intelligence service.

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
2 hours ago, Ralf001 said:

Article mentions school teacher so I assume (maybe wrongly) he is a teacher here.

Why does SSO not cover him ?

Maybe he was a "teacher" (as so many "teachers" here are) not a teacher, so was not covered.

Summerinsiam Advanced Member

Summerinsiam

Member
54 minutes ago, Ralf001 said:

Working here he should have SSO health coverage.

Only covers those at government schools and not private institutions.

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
2 hours ago, scubascuba3 said:

Does travel insurance usually cover strokes if he didn't have any related health issues?

Yes, emergency treatment would normally be covered.

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
2 hours ago, newbee2022 said:

He got an insurance, and a credit card as a teacher to pay by himself

He has a credit card? How do you know that?

scubascuba3 Star Member

scubascuba3

Advanced Member
13 minutes ago, Liverpool Lou said:

insurers want to settle claims - as they do with 90% of them.

Can you back up that claim with links for Thailand?

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
1 hour ago, Ralf001 said:

Working here he should have SSO health coverage.

Working here legally he should have SSO health coverage.

klaikangwon Senior Member

klaikangwon

Member

He went to private hospital, not sure why, but SSO won't pay private hospital usually even for Thai citizen. But then, maybe he went to private hospital because he believed he had better insurance than SSO? Maybe on paper he... did ?

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
40 minutes ago, klaikangwon said:

In "normal" country not paying bill is only civil matter. It means you can sue the person who did not pay bill, and request court order for court officer to recover the money

He's a foreigner and could very easily leave the country without paying the bill, the hospital has to cover itself for that eventuality, particularly in a case where they know the insurer is not yet paying out. It would, obviously, be impossible for the hospital to sue somebody who was in the UK.

Funkymover Senior Member

Funkymover

Member
3 hours ago, damo1967 said:

Thank you... I was waiting with bated breath for this news. I can now sleep easier at night. [He should pay the $16k - and wait his Insurance to cover it, but only if he has 'disclosed' everything on his Insurance Application]. Afterall - it is only around 700,000 thb FFS.

What happens if his Insurance comes to the party and pays all his medicals costs? Is he going to track every GFM donation and refund it back to people? Of course not! The UK grub... and for the record, I donated NOTHING for this pathetic non-man who can not handle or take care of his own life.... PATHETIC excuse for a MAN! Grow a pair, and stop acting like a little child that needs a blanket from others covering him.

wow, guy has a serious medical problem , nothing that he caused , and you really attack him, with pure hatred,, maybe you need to check in and get your brain scanned as well, there is something seriously wrong with you

klaikangwon Senior Member

klaikangwon

Member
1 minute ago, Liverpool Lou said:

He's a foreigner and could very easily leave the country without paying the bill, the hospital has to cover itself for that eventuality, particularly in a case where they know the insurer is not yet paying out. It would, obviously, be impossible for the hospital to sue somebody who was in the UK.

You are saying private business can choose to commit violent crime because otherwise inconvenient or likely unfair outcome, at own discretion, which is not how law works in almost any country, and also not how Thai law works on the paper.

But indeed it happens, police know and accept (unless you touch connected person then... life imprisonment) and even the victim does not complain or understand he is being abused...

Ralf001 Star Member

Ralf001

Advanced Member
23 minutes ago, Summerinsiam said:

Only covers those at government schools and not private institutions.

Ahh ok, I missed the part he was working at a private school.

Ralf001 Star Member

Ralf001

Advanced Member
13 minutes ago, klaikangwon said:

He went to private hospital, not sure why, but SSO won't pay private hospital usually even for Thai citizen. But then, maybe he went to private hospital because he believed he had better insurance than SSO? Maybe on paper he... did ?

They do if the private hospital is your registered SSO hospital.

Jim Blue Platinum Member

Jim Blue

Advanced Member
3 hours ago, save the frogs said:

36 seems way too young to have a stroke.

why was he screaming in pain for 3 days? why did he wait so long to go back to the hospital?

Because he was a MAN !

klaikangwon Senior Member

klaikangwon

Member
2 minutes ago, Ralf001 said:

They do if the private hospital is your registered SSO hospital.

It is a bit more complicated. Some private hospitals do accept SSO, but only up to SSO rate, not to their "real" private rate, and many private hospitals will not do work for such "low" rate, so do not participate, etc.

newbee2022 Star Member

newbee2022

Advanced Member
43 minutes ago, Liverpool Lou said:

He has a credit card? How do you know that?

How you know he doesn't?

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
3 hours ago, Brettoj said:

That’s why I self insure. Insurance companies here look first to not pay it out!

That is Thai-bashing, ignorant nonsense, insurance companies do not look to deny legitimate claims.

bannork Star Member

bannork

Newsman
50 minutes ago, Summerinsiam said:

Only covers those atI worked for a large private school

52 minutes ago, Summerinsiam said:

Only covers those at government schools and not private institutions.

I taught at a privately owned school for over 20 years and had Social Security cover. If you pay tax, I believe you can get cover

I paid 400 baht a month. It came in very useful a couple of times.

A limitation was you could only use it at a specific hospital but I believe that restriction may have been lifted.

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
1 hour ago, klaikangwon said:

Insurer probably shifty.

This is not sort of claim they expected when insuring 36 year old tourist, and it expensive, so they dont want to pay

Garbage. The possibility of claims is something that insures make allowances for in the premiums that they charge their clients. It doesn't matter if they get a huge claim, they can afford it and are (re)insured also to cover themselves in the case of large claims. A claim at the level of the one in this discussion is just a drop in the ocean to an insurance company.

klaikangwon Senior Member

klaikangwon

Member
4 minutes ago, Liverpool Lou said:

Garbage. The possibility of claims is something that insures make allowances for in the premiums that they charge their clients. It doesn't matter if they get a huge claim, they can afford it and are (re)insured also to cover themselves in the case of large claims. A claim at the level of the one in this discussion is just a drop in the ocean to an insurance company.

You live in interesting world where everything work exactly as elementary school teacher explained it.

Insurance companies pay claims for two reasons: 1. risk of sued if don't pay 2. risk of losing client in future with reputation of non-payment.

In this case, well, so unusual not much reputation risk, and bill so large it worth it to maybe get sued - can always settle at last moment anyway, but actually most "normal" people do not try it, and especially if they just bankrupted by... non-reimbursed medical bill...

Reputation risk/pressure ebing also why I say name the insurance company. Name is not secret. "I am client of X Co. Ltd." no defamation. Not if name is hidden they can do what they like... almost

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
56 minutes ago, scubascuba3 said:
1 hour ago, Liverpool Lou said:

insurers want to settle claims - as they do with 90% of them.

Can you back up that claim with links for Thailand

Why? Is his insurer a Thai company?

But easy for anyone to check...

"While there is no single published statistic for all claims across the entire market, data from the Office of Insurance Commission (OIC) indicates that major life and non-life insurance companies in Thailand generally maintain claim settlement ratios (CSR) between 95% and 99% for standard, valid policies. [1, 2, 3]

The remaining few percentage points do not mean these are simply "stolen" from policyholders. Here is how the claims and payout process actually breaks down:

1. Life Insurance Payouts

For life insurance—which covers death, maturity benefits, and riders—the settlement ratio is usually above 98%. [1]

  • Top Performers: Major companies in Thailand (like Thai Life Insurance) operate with high efficiency and typically pay out almost all valid death and maturity claims without contest. [1, 2]

2. Health & Medical Insurance

Health policies face the highest rate of claims disputes, though the vast majority are still resolved in the customer's favor.

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
1 hour ago, klaikangwon said:

He went to private hospital, not sure why, but SSO won't pay private hospital usually even for Thai citizen. But then, maybe he went to private hospital because he believed he had better insurance than SSO? Maybe on paper he... did ?

...and maybe he has, his claim has not been denied.

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
1 hour ago, klaikangwon said:

You are saying private business can choose to commit violent crime because otherwise inconvenient or likely unfair outcome, at own discretion

No, very evidently, I am not saying that at all, why would you suggest that?

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
46 minutes ago, newbee2022 said:
49 minutes ago, Liverpool Lou said:

He has a credit card? How do you know that?

How you know he doesn't

I didn't claim that he doesn't have one - you claimed that he does have one.

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
37 minutes ago, klaikangwon said:
26 minutes ago, Liverpool Lou said:

Garbage. The possibility of claims is something that insures make allowances for in the premiums that they charge their clients. It doesn't matter if they get a huge claim, they can afford it and are (re)insured also to cover themselves in the case of large claims. A claim at the level of the one in this discussion is just a drop in the ocean to an insurance company.

You live in interesting world where everything work exactly as elementary school teacher explained it.

No, I live in a world in which I know how insurance works, not in a world in which the only agenda is to ignorantly slag off insurance companies.

scubascuba3 Star Member

scubascuba3

Advanced Member
19 minutes ago, Liverpool Lou said:

Why? Is his insurer a Thai company?

But easy for anyone to check...

"While there is no single published statistic for all claims across the entire market, data from the Office of Insurance Commission (OIC) indicates that major life and non-life insurance companies in Thailand generally maintain claim settlement ratios (CSR) between 95% and 99% for standard, valid policies. [1, 2, 3]

The remaining few percentage points do not mean these are simply "stolen" from policyholders. Here is how the claims and payout process actually breaks down:

1. Life Insurance Payouts

For life insurance—which covers death, maturity benefits, and riders—the settlement ratio is usually above 98%. [1]

  • Top Performers: Major companies in Thailand (like Thai Life Insurance) operate with high efficiency and typically pay out almost all valid death and maturity claims without contest. [1, 2]

2. Health & Medical Insurance

Health policies face the highest rate of claims disputes, though the vast majority are still resolved in the customer's favor.

fake news, you focused on life insurance, we are talking about travel insurance

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
39 minutes ago, klaikangwon said:

Insurance companies pay claims for two reasons: 1. risk of sued if don't pay 2. risk of losing client in future with reputation of non-payment

More nonsense. Insurers pay claims because they have contracted with the client to do so if the claim is legitimate.

Jim Waldron Silver Member

Jim Waldron

Advanced Member

While the focus of other contributors has been on the insurance issue, I think the message here is that if you have persistent headache, confusion, or sudden weakness, you should always seek urgent medical attention.

Michael’s outcome shows how important it is to take symptoms seriously, because early care can make a real difference.

Create an account or sign in to comment

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.