Banks in Thailand will limit mobile app access on outdated devices starting February 14, 2026. This initiative, driven by the Thai Bankers’ Association and the Thailand Banking Sector Computer Emergency Response Team (TB-CERT), aims to enhance security by supporting only devices with iOS 14 or Android 10 and later. Users with older devices will need upgrades to maintain access to their banking services.
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The change is primarily a response to growing cybersecurity concerns. By restricting outdated software, banks hope to close vulnerabilities often exploited by cybercriminals, such as money-draining malware, phishing attacks, and unauthorized remote device control. Lalida Periswiwatana, a Deputy Government Spokeswoman, emphasized that closing these security gaps is necessary to protect users' financial data and transactions.
Experts have noted that older operating systems usually do not receive necessary security patches, leaving users exposed. The banking sector insists this measure is less about encouraging new device purchases and more about ensuring digital security. Customers are advised to check their device's current software version to determine if they're affected.
To prepare, users should verify their device compatibility by checking their software version through device settings. For iOS, users can navigate to Settings > General > About > Software Version, while Android users should go to Settings > About phone > Software information > Android version. Those unable to update their operating systems may need to consider acquiring newer devices to continue using mobile banking services.
This move underscores the industry's dedication to combating cyber threats and preserving secure digital banking environments. As the February deadline approaches, users are urged to promptly assess their devices and consider necessary upgrades to avoid service interruptions.
Key Takeaways
Beginning February 14, 2026, Thai banks will limit app access on devices not running iOS 14 or Android 10 and later.
This security step aims to combat vulnerabilities like malware and phishing by phasing out older, less secure operating systems.
Users are encouraged to verify their device compatibility before the deadline to avoid losing bank app access.
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Adapted by ASEAN Now · The Nation · 12 Feb 2026
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