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Thai Airways halts cargo intake at Suvarnabhumi

Georgealbert
· 456 views

Thai Airways has announced a temporary suspension of most inbound and outbound cargo acceptance at its Suvarnabhumi Airport warehouse from 00.01 on 1 October 2026 until 23.59 on 6 October 2026.

The airline said flooding has prevented some warehouse employees from travelling to work normally, creating staffing shortages and a significant backlog of cargo awaiting delivery or loading onto scheduled flights.

The revised notice, issued by the head of cargo warehouse operations at Thai Airways International, applies to customers using the airline's cargo terminal at Suvarnabhumi.

Flooding leaves cargo backlog

According to the notice, the staffing disruption has affected both the release of goods to customers and the processing of shipments for flights. A large volume of cargo has accumulated at the warehouse.

Thai Airways said it needed to halt new inbound and outbound cargo acceptance temporarily so it could manage available staff and resources while maintaining safety and operational efficiency.

The embargo is intended to allow the warehouse to return to normal operations as quickly as possible, the airline said.

Limited exemptions remain in place

The suspension does not apply to diplomatic documents, live animals, human remains or mail.

Contact details for cargo customers

Thai Airways apologised for the inconvenience and thanked customers for their understanding and cooperation during the flooding-related disruption.

Customers can contact the THAI Cargo Terminal Contact Center 24 hours a day on 02-137-4200, or through the Line Official Account: @THAICARGOTERMINAL.

Related story

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30 September 2026

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    Aussie999 Platinum Member

    Aussie999

    Advanced Member

    Ok, I can understand goods held in a warehouse...but how does that explain all the luggage at the terminal...

    kimothai Silver Member

    kimothai

    Advanced Member

    Must be a lot of airport employees living in the flood zones. I just made a trip up and back to Bumrungrad (passing the airport) from Pattaya and the roads were clear. A few puddles here and there but nothing major.

    ikke1959 Diamond Member

    ikke1959

    Advanced Member

    And why only Thai Airways? Other airlines no problem with the luggage

    ronnie50 Platinum Member

    ronnie50

    Advanced Member
    1 hour ago, kimothai said:

    Must be a lot of airport employees living in the flood zones. I just made a trip up and back to Bumrungrad (passing the airport) from Pattaya and the roads were clear. A few puddles here and there but nothing major.

    I wondered about that too. Surely they are not all living in flooded out areas.

    josephbloggs Diamond Member

    josephbloggs

    Advanced Member
    (edited)
    1 hour ago, kimothai said:

    Must be a lot of airport employees living in the flood zones. I just made a trip up and back to Bumrungrad (passing the airport) from Pattaya and the roads were clear. A few puddles here and there but nothing major.


    The main roads are all fine now pretty much with a few exceptions. The problems are in the adjoining sois - several are still waist deep - especially in Eastern areas. I drove around Prawet, Lat Krabang and then across to Ramkhamhaeng past Hua Mark stadium today.

    The sois around Hua Mark are impassable unless you have a beefy 4x4. My wife visited her friend in Prawet today. Even though the main roads are fine her friend's mooban is under a couple of feet and people are coming in and out by boat. Same with another friend in Nirvana. Even off Pattanakarn road - the sois are half way up a car and undriveable even though Pattankarn itself is now pretty clear, no way are you driving in or out of them.

    It is not what you can see on the main roads, it is what you can't see off them. Eastern Bangkok (which is where the airport is) was the worst affected and will be the last to return to normal. Passing through you won't notice.

    It could be a few more days before the most low lying sois and moobans are drained.

    This was my friend's house yesterday even though the main roads are clear.

    Screenshot 2026-09-30 at 20.48.25.png

    Edited by josephbloggs

    Nick Carter icp Star Member

    Nick Carter icp

    Advanced Member

    Up to the minute update .

    Photos from now

    DSCF0155.JPG

    DSCF0153.JPG

    NanLaew Star Member

    NanLaew

    Advanced Member
    7 hours ago, Aussie999 said:

    Ok, I can understand goods held in a warehouse...but how does that explain all the luggage at the terminal...

    That was already explained. Same reason. Floods around Bangkok prevented workers coming to work. There was also some issues with some baggage hauling tractors, but staff shortages was cited as the main reason.

    JackGats Platinum Member

    JackGats

    Advanced Member
    (edited)
    1 hour ago, ikke1959 said:

    And why only Thai Airways? Other airlines no problem with the luggage

    Thai Airways handles luggage for partner airlines too. In order not to be in breach of contract and incur heavy fines, Thai Airways prioritised the luggage of said partner airlines, leaving its own passengers worse off.

    Edited by JackGats

    NanLaew Star Member

    NanLaew

    Advanced Member
    2 hours ago, kimothai said:

    Must be a lot of airport employees living in the flood zones. I just made a trip up and back to Bumrungrad (passing the airport) from Pattaya and the roads were clear. A few puddles here and there but nothing major.

    The floods have mostly cleared by last weekend. My friend arrived Saturday late morning at BKK, his baggage delivered on the carousel and he was in his Sukhumvit hotel before his check in time.

    The backlog of cargo clearances caused by lack of staff when the flooding shut down the city mid-week, started building last week.

    NanLaew Star Member

    NanLaew

    Advanced Member
    (edited)
    22 minutes ago, Nick Carter icp said:

    Up to the minute update .

    Photos from now

    DSCF0155.JPG

    DSCF0153.JPG

    Looks like it's all organised and under control.

    Edited by NanLaew

    Nick Carter icp Star Member

    Nick Carter icp

    Advanced Member
    49 minutes ago, NanLaew said:

    Looks like it's all organised and under control.

    The bags are from a few days , that's alot of people with no luggage .

    NanLaew Star Member

    NanLaew

    Advanced Member
    (edited)
    Just now, Nick Carter icp said:

    The bags are from a few days , that's alot of people with no luggage .

    Agreed.

    There's a map somewhere of all of the 50 Bangkok districts declared as disaster zones.

    t-04-Bangkok-declares-all-50-districts-disaster-zones-after-days-of-heavy-rain-copy.jpg

    Subsequently 21 zones had restrictions lifted yesterday, bit still 29 on the red list.

    That's a lot of people who still can't get to work.

    Edited by NanLaew

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