New007 Posted September 22, 2017 Share Posted September 22, 2017 I use Skype on my WIN 10 desktop and on my mobile devices. I seem to have a problem with signing in on my WIN 10 desktop version. I re-installed Skype twice but still can't sign in. When prompted for the Password, it just jumps back to the Password input (see screenshot) without giving me an error code or something that I can't connect. On all my mobile devices I can sign in and even on Skype Online. Has anybody got an idea what the problem could be? I've read a few things on the Skype Help page, but nothing so far has solved the issue. Thanks in advance. Link to comment Share on other sites More sharing options...
maxpower Posted September 22, 2017 Share Posted September 22, 2017 That looks like the Skype for Win download version and not the App included with Win10. If I am correct have you tried using the other version. Link to comment Share on other sites More sharing options...
New007 Posted September 22, 2017 Author Share Posted September 22, 2017 Yes, it's the WIN download version. I just signed out two days ago and I can't get back in. The version on WIN10 does not connect as well. But the ones on my mobile devices and Mac Book, no problem. Just the WIN version gives me a headache. Link to comment Share on other sites More sharing options...
New007 Posted September 29, 2017 Author Share Posted September 29, 2017 There's nobody out there who has another idea? I can even connect to SKYPE web version using the Skype ID and password. It's just the desktop version that won't start. I uninstalled the desktop version three times, deleted the directory manually, but the problem persists... Link to comment Share on other sites More sharing options...
maxpower Posted September 29, 2017 Share Posted September 29, 2017 15 minutes ago, New007 said: There's nobody out there who has another idea? I can even connect to SKYPE web version using the Skype ID and password. It's just the desktop version that won't start. I uninstalled the desktop version three times, deleted the directory manually, but the problem persists... Under user\appdata\roaming Did you delete the Skype folder after uninstall. If its still there delete it and try again. Can't think of anything else other than a Windows conflict between logging in with a Microsoft account and a traditional Skype user name and password. Link to comment Share on other sites More sharing options...
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