Passengers travelling to Bangkok from Cairns and transiting at Singapore which is usually no more than a 2hr stopover should make sure that their baggage is checked right though to destination. Unlike Qantas you have to pickup your baggage at Singapore and recheck it in with the airline to Bangkok.This happened to a friend of mine in early December. And if the Jetstar flight is late or delayed that is your problem not the airline.

This airline ticket was booked through a Cairns travel agent.

If you fly Qantas from Brisbane you will not have this problem. Swissair is used as the code share airline by both Jetstar and Qantas.

I would never fly with them anyway.

They charge nearly the same price as the elite airlines and the planes are poor and the service is pathetic.

People should boycott this airline, they should be charging half the price for there tickets

I agree with Donz. The prices are about the same (sometimes more) than the non-budget airlines.

When I first heard about jetstar I thought I would be happy to do away with the basic comforts to save some money. But the savings just aren't there.

Qantas - Jetstar

Wouldn't fly with them on domestic routes let alone international. Customer service sucks from check in to the arrivals gate at the other end.

Tiger airways are going to start flights Singapore - Perth in March from AUD 300 return including taxes. Plenty of connections to LOS from Sin.

I haven't flown them long haul (where their prices are indeed pretty high and not LCC-ish), but for runs like BKK-SIN or SYD-MEL, I don't see what you have against them...to Singapore you get assigned seating (not the case with AirAsia) and boarding at the gate (not through the bus). Their prices are also comparable to AirAsia's for this particular routing. Yes, in Melbourne they use that former air force base as their airport, but they do provide cheap transportation to the city and it's not that far...

As for irregular ops resulting in delays, lost baggage, etc...you tell me what LCC handles that in any better way. "low cost - high risk"

Edited January 12, 200719 yr by Florin