darren1971 Posted August 27, 2018 Share Posted August 27, 2018 My gf is sat in the Trendy office building waiting to submit her visit visa application, she has been there 4 hours now. If you are travelling from outside Bangkok and need to return home the same day you may be disappointed. What a shocking system! Link to comment Share on other sites More sharing options...
overherebc Posted September 1, 2018 Share Posted September 1, 2018 Last time and this time my wife said it is a 'bit' slow. Maybe around the 2 to 3 hour mark. She booked 10.30, got there about 10 I think, and was seen about 11 or after. Link to comment Share on other sites More sharing options...
Jip99 Posted September 1, 2018 Share Posted September 1, 2018 We always book the early appointment.............in and out in under an hour in July. Link to comment Share on other sites More sharing options...
OJAS Posted September 1, 2018 Share Posted September 1, 2018 Is their "wonderful" passport renewal service for us Brits similarly affected? Link to comment Share on other sites More sharing options...
darren1971 Posted September 2, 2018 Author Share Posted September 2, 2018 23 hours ago, OJAS said: Is their "wonderful" passport renewal service for us Brits similarly affected? not sure, I wouldn't be expecting anything to improve. Link to comment Share on other sites More sharing options...
darren1971 Posted September 2, 2018 Author Share Posted September 2, 2018 On 9/1/2018 at 8:06 AM, Jip99 said: We always book the early appointment.............in and out in under an hour in July. Previous applications were about an hour, maybe the scanning process has slowed things down. Four hours is unacceptable. Link to comment Share on other sites More sharing options...
Jip99 Posted September 2, 2018 Share Posted September 2, 2018 21 minutes ago, darren1971 said: Previous applications were about an hour, maybe the scanning process has slowed things down. Four hours is unacceptable. Agree Link to comment Share on other sites More sharing options...
Clifford S Posted September 2, 2018 Share Posted September 2, 2018 23 hours ago, OJAS said: Is their "wonderful" passport renewal service for us Brits similarly affected? I did both my kids renewals recently (on different days), Smooth as silk on all 4 visits ....! Link to comment Share on other sites More sharing options...
darren1971 Posted September 2, 2018 Author Share Posted September 2, 2018 I have written a letter of complaint but I don't expect any accountability, they will probably charge me for a reply. Link to comment Share on other sites More sharing options...
LongTimeLurker Posted September 3, 2018 Share Posted September 3, 2018 On 9/1/2018 at 1:57 PM, OJAS said: Is their "wonderful" passport renewal service for us Brits similarly affected? My passport renewal appointment was for 1pm, I turned up at 12:45 and was out of there by 12:55. That was on 20 August and the passport is now sitting with VFS awaiting collection. Link to comment Share on other sites More sharing options...
OJAS Posted September 3, 2018 Share Posted September 3, 2018 Do VFS operate physically separate offices for their visa and passport renewal operations (which could well explain the contrasting experiences)? For instance, I gather that the passport renewal office has relocated from the 28th to the 8th floor. But might the visa office still be located on the 28th floor? Link to comment Share on other sites More sharing options...
brewsterbudgen Posted September 3, 2018 Share Posted September 3, 2018 Is their "wonderful" passport renewal service for us Brits similarly affected? Do VFS operate physically separate offices for their visa and passport renewal operations (which could well explain the contrasting experiences)? For instance, I gather that the passport renewal office has relocated from the 28th to the 8th floor. But might the visa office still be located on the 28th floor?Yes. They operate separately. The delays in the visa section are no doubt connected to the need to scan everything for the ECOs in India (since June 2018). The passport service remains the same, and is normally very efficient and quick.Sent from my SM-G930F using Thailand Forum - Thaivisa mobile app Link to comment Share on other sites More sharing options...
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