DJ54 Posted May 19, 2019 Share Posted May 19, 2019 Apologies I can use for work etc. When there’s problem I’m clueless. Dell desktop got the message as picture shows. Tries to fix it and got a message hardsrive not installed. Any suggestions to fix it would be appreciated. A lot of work on it so hopefully can fix it... Thanks Link to comment Share on other sites More sharing options...
PJPom Posted May 19, 2019 Share Posted May 19, 2019 Turn it off and then restart it while tapping the f8 key to start in safe mode. See what happens then Link to comment Share on other sites More sharing options...
DJ54 Posted May 19, 2019 Author Share Posted May 19, 2019 Thanks will let you know Link to comment Share on other sites More sharing options...
steven2018 Posted May 19, 2019 Share Posted May 19, 2019 Check that the power and data connections to the hard drive are solid - remove and reinsert. If available try replacing with new cables.Also make sure no keys on the keyboard are stuck - this situation can cause issues. Link to comment Share on other sites More sharing options...
DJ54 Posted May 20, 2019 Author Share Posted May 20, 2019 Thanks will let you know Link to comment Share on other sites More sharing options...
KhunBENQ Posted May 20, 2019 Share Posted May 20, 2019 (edited) It's the Win10 incarnation of the "good old" BSOD (blue screen of death). Every Windows user is familiar with https://en.wikipedia.org/wiki/Blue_Screen_of_Death The interesting info would be the "Stop Code" at the bottom of the screen. Can't read it on the picture. Or is it "CRITICAL_PROCESS_DIED"? Edited May 20, 2019 by KhunBENQ 1 Link to comment Share on other sites More sharing options...
KhunBENQ Posted May 20, 2019 Share Posted May 20, 2019 (edited) Is the laptop now in a dead-loop? Error occurs immediately after each restart? Laptops often die from overheating. Edited May 20, 2019 by KhunBENQ 1 Link to comment Share on other sites More sharing options...
PatOngo Posted May 20, 2019 Share Posted May 20, 2019 Try 2 Panadol and a good sleep, that might fix it! Link to comment Share on other sites More sharing options...
Isaanbiker Posted May 20, 2019 Share Posted May 20, 2019 Take both memory cards out ( a piece of cake) and clean the contacts with an eraser. Remove the two screws that hold the HD and take it out and reinsert it properly that you can feel that it's attached. If the blue screen continues, press F 8 and boot from your HD. If you can't see it listed, you might need a new HD, or you've got a problem with the motherboard= overheating after so many hot days. Link to comment Share on other sites More sharing options...
Isaanbiker Posted May 20, 2019 Share Posted May 20, 2019 48 minutes ago, KhunBENQ said: Is the laptop now in a dead-loop? Error occurs immediately after each restart? Laptops often die from overheating. I've got HD Sentinel installed, just to see the real temperature and the notebook shuts down from alone when it reaches 48 degrees Celsius. You can adjust it to give you a warning tone or shut down when you want it to. And it tells you precisely how many starts/stops the machine/HD already had and the life span. Link to comment Share on other sites More sharing options...
OneMoreFarang Posted May 20, 2019 Share Posted May 20, 2019 If it doesn't go away with the next reboot or update try the "technical tap". Switch it off, hit it, and switch it on again. That "solves" lots of problems. And yes, that is not a joke and I did it many times successfully. 2 Link to comment Share on other sites More sharing options...
DJ54 Posted May 20, 2019 Author Share Posted May 20, 2019 Thanks everyone will try all the suggested and if it works will let you know. If not will take it to a shop in the area. All the help is appreciated.... thanks Link to comment Share on other sites More sharing options...
Isaanbiker Posted May 20, 2019 Share Posted May 20, 2019 3 hours ago, OneMoreFarang said: If it doesn't go away with the next reboot or update try the "technical tap". Switch it off, hit it, and switch it on again. That "solves" lots of problems. And yes, that is not a joke and I did it many times successfully. He might hit his wife with his Dell and sue you. It's a tough world out there. Link to comment Share on other sites More sharing options...
White Christmas13 Posted May 20, 2019 Share Posted May 20, 2019 3 hours ago, OneMoreFarang said: If it doesn't go away with the next reboot or update try the "technical tap". Switch it off, hit it, and switch it on again. That "solves" lots of problems. And yes, that is not a joke and I did it many times successfully. Does he need a baseball bat? 2 Link to comment Share on other sites More sharing options...
NCC1701A Posted May 20, 2019 Share Posted May 20, 2019 22 hours ago, DJ54 said: and got a message hardsrive not installed. how old is your Hard drive? and PC? Drive could be dead if it is not seeing it. Link to comment Share on other sites More sharing options...
DJ54 Posted May 20, 2019 Author Share Posted May 20, 2019 3 years now will see what a shop will charge to fix and compare the price of a new one... Link to comment Share on other sites More sharing options...
OneMoreFarang Posted May 20, 2019 Share Posted May 20, 2019 1 hour ago, Isaanbiker said: He might hit his wife with his Dell and sue you. It's a tough world out there. Maybe that will fix the Dell - but there is a chance that the wife works slower or not at all anymore so this will replace one problem with another problem. Better not! ???? Link to comment Share on other sites More sharing options...
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