Problem with delivery company

[passiflora]

Hi to all

I often buy stuff online with lazada, and I'm happy with them

But for the 3th time when the seller send the package with (snip), I never received the item, when the seller send with kerry, post Thai or other delivery companies, no problem 

On Lazada app, I have a notification that the deliveryman tried unsuccessfully to deliver, but I never had a phone call before, and we were at home, I've verified on my cctv, nobody cames.. 

Impossible to contact (snip) the number on their Facebook page is out of service

Always on their Fb page, the feedback is not really good, many complaints for the same thing

Do you have good or bad experience with them? 

Thanks for your attention 

[CharlieH]

Had similar issues, once they called us  to meet them in the village as they claimed not to deliver to soi !! Only main road.????

[FritsSikkink]

Not a problem but live in a good area in Bangkok and pay cash on delivery.

[alacrity]

What ratings do you give for the delivery service? Used Lazada quite a few times but always checked the courier. If not Kerry C.O.D. I'll move to another seller.

 

Having said that, Kerry is suffering from demand of its reliable service. They're not as punctual nowadays but always within the specified time frame.