November 8, 20196 yr I find that I cannot print Photos from my iPhone that have a HEIC tag as opposed to JPEG. Anyone have ideas suggestions. john
November 11, 20196 yr Author Thank Buddha for a trained PC man. A friend who was formally trained on PC's by the bank, where he worked, took a look at my problem and advised me to check Photos in settings. I did this and found I could change to JPEG, problem solved. I am a complete novice at Mac OS but I would have thought that there would have been some ace on this board. john
November 24, 20196 yr HEIC is a new image compression format used by Apple - it's more efficient and better quality than JPG. However, it's not yet widely supported, whereas everything and anything can read/process/write JPG.
January 4, 20206 yr Author Help Since my last upgrade on both my iPad and iPhone there is now no option in Settings-Photo to change from HEIC to JPEG. I took a photo on my iPad and wanted to send in an email on my iMAC and no go as it's in HEIC. Mac <deleted> are you doing ? john
January 4, 20206 yr Apple products are so great for using formats that are not generally supported. That is the price to pay for using an apple product. But there are programs that can convert it just look for a HEIC converter. I ran into this problem when i wanted to print the files at a photoshop. My Samsung phone was ok but the stuff from the Iphone could not be printed. I had to go home and convert it. Pain in the ass but doable. There are converters online.
January 4, 20206 yr Author Thank you for a prompt and sensible answer, I have photos of friends infants and I need to make prints. john
January 4, 20206 yr 10 minutes ago, jonwilly said: Thank you for a prompt and sensible answer, I have photos of friends infants and I need to make prints. john https://heictojpg.com/ this should do it
January 4, 20206 yr You can open the pictures in Preview. Press and hold the Option key. Open the File menu and choose Save as.... Then you can change to JPG format and specify the quality of the new format.
January 4, 20206 yr Author Thank you. I will try and check out. Why oh why did Apple go down this route ? john
January 5, 20206 yr 4 hours ago, jonwilly said: Why oh why did Apple go down this route ? It's called a walled garden so you have to use Apple stuff $$$$$$
January 29, 20206 yr Author "A friend who was formally trained on PC's by the bank, where he worked, took a look at my problem and advised me to check Photos in settings. I did this and found I could change to JPEG, problem solved." On Apples last IOS update, my iPhone is now producing JPEG however my iPad is still on HIEC and there is no option to change to JPEG in Settings/Photos. Any ideas on how to change ? john
Create an account or sign in to comment